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You set up online banking and a mobile key: what to say in Czech

You set up internet banking and the mobile key.

Bankovní účet10 linesLevel A2For life in Czechia The rest of the dialogue is in the app
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How it's done. For internetové bankovnictví (online banking) the bank gives you a přihlašovací jméno (login) and payments are confirmed with a mobilní klíč (mobile key) or a code from a message; never tell anybody a code, even a "bank employee".Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.

Cheat sheet for your visit

The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.

1
YOU START
Dobrý den, chtěl{|a} bych si zřídit internetové bankovnictví.
DOH-brih dayn, khtyehl bikh see ZRZHEE-deet EEN-tehr-neh-toh-veh BAHN-kov-neets-tvee.
Good day, I'd like to set up internet banking.
Or say:Dobrý den, potřebuji se poprvé přihlásit do bankovnictví.
DOH-brih dayn, POTR-sheh-booy-ee seh POPR-veh PRSHEEG-luh-seet doh BAHN-kov-neets-tvee.
Speaking as:
THEY SAY
Dobrý den. Přihlašovací jméno vám pošleme textovou zprávou a heslo si nastavíte při prvním přihlášení.
DOH-brih dayn. PRSHEEG-luh-shoh-vuh-tsee YMEH-noh vahm POSH-leh-meh TEKS-toh-voh-oo SPRAH-voh-oo uh GEH-sloh see NAHS-tuh-vee-teh prshee prvneem PRSHEEG-luh-sheh-nee.
Good day. We'll send you the login in a text message and you set the password at your first login.
in the app
2
YOU REPLY
A jak potvrzuji platby?
Uh yahk POTVR-zooy-ee PLAHD-bih?
And how do I confirm payments?
THEY SAY
Mobilním klíčem v aplikaci nebo kódem z textové zprávy.
MOH-beel-neem KLEE-chem v AH-plee-kuh-tsee NEH-boh KOH-dem s TEKS-toh-veh SPRAH-vih.
With the mobile key in the app or with a code from a text message.
They might also say:
Platby potvrdíte v aplikaci mobilním klíčem.
PLAHD-bih POTVR-dee-teh v AH-plee-kuh-tsee MOH-beel-neem KLEE-chem.
You confirm payments in the app with the mobile key.
in the app
3
YOU REPLY
Můžu mobilní klíč nainstalovat na nový telefon?
MOO-zhoo MOH-beel-nee kleech NAH-eens-tuh-loh-vuht nuh NOH-vih TEH-leh-fohn?
Can I install the mobile key on a new phone?
THEY SAY
Ano, ale musíte ho znovu aktivovat. Aktivační kód vám dáme tady na pobočce.
AH-noh, AH-leh MOO-see-teh goh ZNOH-voo AHK-tee-voh-vuht. AHK-tee-vuhch-nee kod vahm DAH-meh TAH-dih nuh POH-boch-tseh.
Yes, but you have to activate it again. We'll give you the activation code here at the branch.
in the app
4
YOU REPLY
A komu nesmím kód nikdy říkat?
Uh KOH-moo NES-meem kod NEEG-dih RZHEE-kuht?
And to whom must I never tell the code?
THEY SAY
Nikomu, ani zaměstnanci banky. Banka vás o kód nikdy nepožádá.
NEE-koh-moo, AH-nee ZAHM-nyehst-nahn-tsee BAHN-kih. BAHN-kuh vahs oh kod NEEG-dih NEH-poh-zhuh-duh.
To nobody, not even a bank employee. The bank will never ask you for a code.
in the app
5
YOU FINISH
Děkuji, to je důležité.
DYEH-kooy-ee, toh yeh DOO-leh-zhee-teh.
Thank you, that is important.
THEY SAY
Rádo se stalo.
RAH-doh seh STAH-loh.
My pleasure.
in the app

The course is in the app

This dialogue is part of the course “Czech for life in Czechia”: 416 situations with audio, a pronunciation guide and spaced review.

On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.

Words worth knowing

Dobrý
DOH-brih
adjective
good
den
dayn
noun
day
bych
bikh
verb
would
zřídit
ZRZHEE-deet
verb
to set up
internetové
EEN-tehr-neh-toh-veh
adjective
internet
bankovnictví
BAHN-kov-neets-tvee
noun
banking

62 more words, with explanations, base forms and tap-a-word help, are in the app.

If you did not understand

Můžete to zopakovat, prosím?
MOO-zheh-teh toh ZOH-puh-koh-vuht, PROH-seem?
Can you repeat that, please?
Můžete mluvit pomaleji, prosím?
MOO-zheh-teh MLOO-veet POH-muh-lay-ee, PROH-seem?
Can you speak more slowly, please?
Co to znamená?
Tsoh toh ZNAH-meh-nuh?
What does this mean?

All 21 rescue phrases in Czech →

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