Czech · Ztráta / ztráty a nálezy
You phone the bank to block your card: what to say in Czech
You phone the bank to block your card.
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How it's done. If a card is lost or stolen block it immediately in the bank's app or by phone (infolinka), then report to the police if it is theft.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
Tap ▶ to listen, or “Show” to show the phrase to the other person. The switch at the bottom of the card changes the masculine and feminine form.
1
YOU START
Dobrý den, ztratil{|a} jsem kartu. Potřebuji ji zablokovat.
DOH-brih dayn, STRAH-teel ysem KAHR-too. POTR-sheh-booy-ee yee ZAH-bloh-koh-vuht.
Good day, I lost my card. I need to block it.
THEY SAY
Rozumím. Řekněte mi prosím své jméno a číslo účtu.ROH-zoo-meem. RZHEK-nyeh-teh mee PROH-seem sveh YMEH-noh uh CHEE-sloh OOCH-too.
I understand. Please tell me your name and account number.
They might also say:
Dobře, hned ji zablokujeme. Potřebuji vaše jméno.
DOBR-zheh, gned yee ZAH-bloh-koo-eh-meh. POTR-sheh-booy-ee VAH-sheh YMEH-noh.
All right, we'll block it right away. I need your name.
2
YOU FINISH
Jmenuji se Olena Kovalenko, číslo účtu mám v aplikaci.
YMEH-nooy-ee seh Oh-LEH-nuh KOH-vuh-layn-koh, CHEE-sloh OOCH-too mahm v AH-plee-kuh-tsee.
My name is Olena Kovalenko, I have the account number in the app.
THEY SAY
Děkuji. Karta je zablokovaná, novou vám pošleme.DYEH-kooy-ee. KAHR-tuh yeh ZAH-bloh-koh-vuh-nuh, NOH-voh-oo vahm POSH-leh-meh.
Thank you. The card is blocked, we'll send you a new one.
Words worth knowing
Dobrý
DOH-brih
adjective
good
den
dayn
noun
day
jsem
ysem
verb
I am
kartu
KAHR-too
noun
card (accusative)
Potřebuji
POTR-sheh-booy-ee
verb
I need
zablokovat
ZAH-bloh-koh-vuht
verb
to block
Rozumím
ROH-zoo-meem
verb
I understand
Řekněte
RZHEK-nyeh-teh
verb
tell
prosím
PROH-seem
verb
please
All the words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Můžete to zopakovat, prosím?
MOO-zheh-teh toh ZOH-puh-koh-vuht, PROH-seem?
Can you repeat that, please?
Můžete mluvit pomaleji, prosím?
MOO-zheh-teh MLOO-veet POH-muh-lay-ee, PROH-seem?
Can you speak more slowly, please?
Ještě neumím dobře česky.
YEHSH-tyeh NEH-oo-meem DOBR-zheh CHES-kih.
I don't speak Czech well yet.
Můžete mi to napsat, prosím?
MOO-zheh-teh mee toh NAHP-suht, PROH-seem?
Can you write it down for me, please?
Similar situations
A child is lost in a shopping centre and you go to securityZtráta / ztráty a nálezy · A2✓ Fully open
→You look for the lost property office because your wallet is missingZtráta / ztráty a nálezy · A2✓ Fully open
→Your passport has gone missing and you do not know what to doZtráta / ztráty a nálezy · B1✓ Fully open
→You need a doctor in the evening or at the weekendZáchranka / nehoda · A2✓ Fully open
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