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Your child swallowed household cleaner and you phone the poison centre: what to say in German

Your child has swallowed a cleaning product and you phone the poison information centre.

Notruf 1128 linesLevel A2For life in GermanyFully open
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How it's done. If a child has swallowed something dangerous, phone the Giftnotruf (poison information centre) of your region or 112; give the child's age, what it was and how much; do not induce vomiting without advice.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.

Cheat sheet for your visit

Tap ▶ to listen, or “Show” to show the phrase to the other person. The switch at the bottom of the card changes the masculine and feminine form.

1
THEY SPEAK FIRST
THEY SAY
Giftnotruf, guten Tag. Was ist passiert?
GEEFT-noh-troof, GOO-tayn tahk. Vahs eest puh-SEERT?
Poison information centre, good day. What happened?
They might also say:
Giftinformationszentrale, guten Tag. Wie kann ich helfen?
GEEF-teen-for-muh-tsee-ohns-tsayn-truh-leh, GOO-tayn tahk. Vee kahn eekh KHEL-fayn?
Poison information centre, good day. How can I help?
YOU REPLY
Guten Tag. Mein Kind hat Spülmittel getrunken.
GOO-tayn tahk. Mighn keent khaht SHPYOOL-mee-tel geh-TROON-kayn.
Good day. My child has drunk washing-up liquid.
THEY SAY
Wie alt ist Ihr Kind, und wie viel hat es ungefähr getrunken?
Vee ahlt eest eer keent, oont vee feel khaht es OON-geh-fehr geh-TROON-kayn?
How old is your child, and about how much has it drunk?
They might also say:
Wie alt ist das Kind? Und wie viel hat es geschluckt?
Vee ahlt eest dahs keent? Oont vee feel khaht es gesh-LOOKT?
How old is the child? And how much did it swallow?
2
YOU REPLY
Es ist drei Jahre alt. Ich glaube, einen kleinen Schluck.
Es eest drigh YAH-reh ahlt. Eekh GLOW-beh, IGH-nayn KLIGH-nayn shlook.
It is three years old. I think one small sip.
THEY SAY
Geben Sie ihm ein wenig Wasser. Bitte lösen Sie kein Erbrechen aus.
GEH-bayn zee eem ighn VEH-neekh VAH-suh. BEE-teh LYOH-zayn zee kighn ehr-BREH-khayn ows.
Give it a little water. Please do not induce vomiting.
3
YOU REPLY
Muss ich in die Notaufnahme fahren?
Moos eekh een dee NOH-towf-nuh-meh FAH-rayn?
Do I have to go to the emergency department?
THEY SAY
Wenn es Beschwerden bekommt, rufen Sie sofort den Notruf an. Sonst beobachten Sie es bitte.
Vayn es besh-VEHR-dayn beh-KOMT, ROO-fayn zee zoh-FORT dayn NOH-troof ahn. Zohnst beh-OH-buhkh-tayn zee es BEE-teh.
If it gets any symptoms, call the emergency number at once. Otherwise please keep watching it.
4
YOU FINISH
Danke für Ihre Hilfe!
DAHN-keh fyoor EE-reh KHEEL-feh!
Thank you for your help!

Words worth knowing

Giftnotruf
GEEFT-noh-troof
noun
poison emergency line
guten
GOO-tayn
adjective
good (in greetings)
Tag
tahk
noun
day
ist
eest
verb
is
passiert
puh-SEERT
verb
happens
Kind
keent
noun
child
hat
khaht
verb
has
Spülmittel
SHPYOOL-mee-tel
noun
washing-up liquid
getrunken
geh-TROON-kayn
verb
drunk

All the words, with explanations, base forms and tap-a-word help, are in the app.

If you did not understand

Können Sie das bitte wiederholen?
KYOH-nayn zee dahs BEE-teh vee-dehr-KHOH-layn?
Can you repeat that, please?
Können Sie bitte langsamer sprechen?
KYOH-nayn zee BEE-teh LAHNG-zuh-muh SHPREH-khayn?
Can you speak more slowly, please?
Können Sie das bitte aufschreiben?
KYOH-nayn zee dahs BEE-teh OWFSH-righ-bayn?
Can you write it down, please?

All 21 rescue phrases in German →

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