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Spanish · Averías / reparaciones

The heating in the flat is not working and you phone the landlord: what to say in Spanish

The heating in the flat doesn't work and you phone the owner.

Averías / reparaciones6 linesLevel A2For life in Spain The rest of the dialogue is in the app
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How it's done. Report a breakdown to the owner without delay: by phone and then briefly in writing (message, email) - this is proof the owner was told.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.

Cheat sheet for your visit

The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.

1
YOU START
Buenos días, la calefacción no funciona.
Boo-EH-nos DEE-uhs, lah kuh-leh-fuhk-SYOHN noh foon-SYOH-nuh.
Good morning, the heating doesn't work.
THEY SAY
Vaya. Mando a un técnico. ¿Cuándo está en casa?
BAH-ah. MAHN-doh uh oon TEK-nee-koh. Koo-AHN-doh es-TAH en KAH-suh?
Oh dear. I'll send a technician. When are you at home?
They might also say:
Qué fastidio. Voy a avisar al técnico. ¿A qué hora puede estar?
Keh fuhs-TEE-dyoh. Boy uh uh-bee-SAHR ahl TEK-nee-koh. Uh keh OH-ruh poo-EH-deh es-TAHR?
What a nuisance. I'll notify the technician. What time can you be there?
in the app
2
YOU REPLY
Hoy a partir de las cinco.
Oy uh puhr-TEER deh lahs SEEN-koh.
Today from five.
THEY SAY
Entonces irá esta tarde.
Ayn-TOHN-ses ee-RAH ES-tuh TAHR-deh.
Then he'll come this afternoon.
in the app
3
YOU FINISH
Muchas gracias. Estaré en casa.
MOO-chuhs GRAH-syuhs. Es-tuh-REH en KAH-suh.
Thank you very much. I'll be at home.
THEY SAY
De nada. Le llamará antes de ir.
Deh NAH-duh. Leh yuh-muh-RAH AHN-tes deh eer.
You're welcome. He'll call you before coming.
in the app

The course is in the app

This dialogue is part of the course “Spanish for life in Spain”: 416 situations with audio, a pronunciation guide and spaced review.

On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.

Words worth knowing

Buenos
Boo-EH-nos
adjective
good (masc. plural)
días
DEE-uhs
noun
days
calefacción
kuh-leh-fuhk-SYOHN
noun
heating
no
noh
adverb
no
funciona
foon-SYOH-nuh
verb
works (a device)
Vaya
BAH-ah
verb
go

25 more words, with explanations, base forms and tap-a-word help, are in the app.

If you did not understand

¿Puede repetirlo, por favor?
Poo-EH-deh reh-peh-TEER-loh, por fuh-BOR?
Can you repeat that, please?
¿Puede hablar más despacio, por favor?
Poo-EH-deh uh-BLAHR mahs des-PAH-syoh, por fuh-BOR?
Can you speak more slowly, please?
Todavía no hablo bien español.
Toh-duh-BEE-uh noh AH-bloh byayn es-puh-NYOL.
I don't speak Spanish well yet.

All 21 rescue phrases in Spanish →

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