Spanish · Notas / boletín
You log in to the school's online platform: what to say in Spanish
You log in to the school's online platform.
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How it's done. Many schools have an online platform (Educamos, Alexia, Roble) for marks and messages: the school gives access and the password can be reset by email.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
YOU START
Buenos días, no puedo entrar en la plataforma del colegio.
Boo-EH-nos DEE-uhs, noh poo-EH-doh ayn-TRAHR en lah pluh-tuh-FOR-muh del koh-LEH-khyoh.
Good morning, I can't get into the school's platform.
THEY SAY
¿Tiene el usuario y la contraseña?TYEH-neh el oo-soo-AH-ryoh ee lah kohn-truh-SEH-nyuh?
Do you have the username and password?
They might also say:
¿Le dieron un usuario y una clave?
Leh DYEH-rohn oon oo-soo-AH-ryoh ee OO-nuh KLAH-beh?
Were you given a username and password?
2
YOU REPLY
Tengo el usuario, pero he olvidado la contraseña.
TAYN-goh el oo-soo-AH-ryoh, PEH-roh eh ol-bee-DAH-doh lah kohn-truh-SEH-nyuh.
I have the username, but I've forgotten the password.
THEY SAY
No se preocupe. Se la enviamos por correo.Noh seh preh-oh-KOO-peh. Seh lah ayn-BYAH-mos por kor-REH-oh.
Don't worry. We'll send it to you by email.
3
YOU FINISH
Muchas gracias. Espero el correo.
MOO-chuhs GRAH-syuhs. Es-PEH-roh el kor-REH-oh.
Thank you very much. I'll wait for the email.
THEY SAY
De nada. Le llegará en unos minutos.Deh NAH-duh. Leh yeh-guh-RAH en OO-nos mee-NOO-tos.
You're welcome. It will arrive in a few minutes.
The course is in the app
This dialogue is part of the course “Spanish for life in Spain”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
Buenos
Boo-EH-nos
adjective
good (masc. plural)
días
DEE-uhs
noun
days
no
noh
adverb
no
puedo
poo-EH-doh
verb
I can
entrar
ayn-TRAHR
verb
to enter
plataforma
pluh-tuh-FOR-muh
noun
platform
26 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
¿Puede repetirlo, por favor?
Poo-EH-deh reh-peh-TEER-loh, por fuh-BOR?
Can you repeat that, please?
¿Puede hablar más despacio, por favor?
Poo-EH-deh uh-BLAHR mahs des-PAH-syoh, por fuh-BOR?
Can you speak more slowly, please?
¿Qué significa esto?
Keh seeg-nee-FEE-kuh ES-toh?
What does this mean?
Similar situations
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