Spanish · Retrasos / cambios
The train is cancelled and you ask what to do: what to say in Spanish
The train is cancelled and you ask what to do.
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How it's done. If a train is cancelled the carrier must offer another service or a refund; go to the ticket office or information; keep the ticket.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
YOU START
Mi tren está cancelado. ¿Qué puedo hacer?
Mee trayn es-TAH kahn-seh-LAH-doh. Keh poo-EH-doh uh-SEHR?
My train is cancelled. What can I do?
THEY SAY
Puede coger el siguiente o pedir la devolución.Poo-EH-deh koh-KHEHR el see-GYAYN-teh oh peh-DEER lah deh-boh-loo-SYOHN.
You can take the next one or ask for a refund.
They might also say:
Le damos el siguiente tren o le devolvemos el dinero.
Leh DAH-mos el see-GYAYN-teh trayn oh leh deh-bol-BEH-mos el dee-NEH-roh.
We'll give you the next train or refund you.
2
YOU REPLY
Prefiero el siguiente. ¿A qué hora sale?
Preh-FYEH-roh el see-GYAYN-teh. Uh keh OH-ruh SAH-leh?
I prefer the next one. What time does it leave?
THEY SAY
A las once menos cuarto.Uh lahs OHN-seh MEH-nos koo-AHR-toh.
At a quarter to eleven.
3
YOU FINISH
Perfecto. Muchas gracias.
Pehr-FEK-toh. MOO-chuhs GRAH-syuhs.
Perfect. Thank you very much.
THEY SAY
De nada. Perdone las molestias.Deh NAH-duh. Pehr-DOH-neh lahs moh-LES-tyuhs.
You're welcome. Sorry for the trouble.
The course is in the app
This dialogue is part of the course “Spanish for life in Spain”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
tren
trayn
noun
train
está
es-TAH
verb
is, is located
cancelado
kahn-seh-LAH-doh
adjective
cancelled
puedo
poo-EH-doh
verb
I can
hacer
uh-SEHR
verb
to do, to make
Puede
Poo-EH-deh
verb
can
24 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
¿Puede repetirlo, por favor?
Poo-EH-deh reh-peh-TEER-loh, por fuh-BOR?
Can you repeat that, please?
¿Puede hablar más despacio, por favor?
Poo-EH-deh uh-BLAHR mahs des-PAH-syoh, por fuh-BOR?
Can you speak more slowly, please?
¿Puede escribírmelo, por favor?
Poo-EH-deh es-kree-BEER-meh-loh, por fuh-BOR?
Can you write it down for me, please?
¿Qué significa esto?
Keh seeg-nee-FEE-kuh ES-toh?
What does this mean?
Similar situations
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