Polish · PESEL / urząd gminy
You book an appointment at the office online: what to say in Polish
You book an appointment with the office online.
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How it's done. Many offices see people only by appointment through a website or app (rezerwacja terminu); on the site you choose the matter, day and time; you come to the visit with the confirmation.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
THEY SPEAK FIRST
THEY SAY
Urząd gminy, dzień dobry.OO-zhohnt GMEE-nih, dzyayn DOH-brih.
Municipal office, good day.
YOU REPLY
Dzień dobry, chciałbym umówić się na wizytę w sprawie PESEL.
Dzyayn DOH-brih, KHTSYAHV-bim oo-MOO-veetsy syeh nuh vee-ZIH-teh f SPRAH-vyeh PEH-sel.
Good day, I'd like to book a visit about PESEL.
THEY SAY
Można zapisać się przez internet na naszej stronie.MOZH-nuh zuh-PEE-suhtsy syeh pshes een-TEHR-net nuh NAH-shay STROH-nyeh.
You can sign up online on our website.
They might also say:
Najlepiej przez nasz system rezerwacji w internecie.
Nigh-LEH-pyay pshes nuhsh SIS-tem reh-zehr-VAH-tsyee v een-tehr-NEH-tsyeh.
Best through our reservation system on the internet.
2
YOU FINISH
A czy mogę zrobić to telefonicznie?
Uh chih MOH-geh ZROH-beetsy toh teh-leh-foh-NEECH-nyeh?
And can I do it by phone?
THEY SAY
Tak, wpiszę pana na wtorek o dziewiątej.Tahk, FPEE-sheh PAH-nuh nuh FTOH-rek oh dzyeh-VYOHN-tay.
Yes, I'll book you for Tuesday at nine.
The course is in the app
This dialogue is part of the course “Polish for life in Poland”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
Urząd
OO-zhohnt
noun
office, authority
gminy
GMEE-nih
noun
municipality (genitive)
dzień
dzyayn
noun
day
dobry
DOH-brih
adjective
good
chciałbym
KHTSYAHV-bim
verb
I would like
umówić
oo-MOO-veetsy
verb
to arrange
24 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Proszę powtórzyć.
PROH-sheh pof-TOO-zhitsy.
Please repeat that.
Proszę mówić wolniej.
PROH-sheh MOO-veetsy VOL-nyay.
Please speak more slowly.
Nie mówię jeszcze dobrze po polsku.
Nyeh MOO-vyeh YEHSH-cheh DOB-zheh poh POLS-koo.
I don't speak Polish well yet.
Similar situations
You want to check whether your PESEL has UKR statusPESEL / urząd gminy · A2 in the app
→You go to the gmina office to get a PESEL numberPESEL / urząd gminy · A2 in the app
→You ask for confirmation of your PESEL numberPESEL / urząd gminy · A2 in the app
→You register a temporary place of residencePESEL / urząd gminy · A2 in the app
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