Polish · Media / prąd i internet
You phone the energy company to set up electricity in the new flat: what to say in Polish
You phone the energy company to sign up for electricity in your new flat.
💡
How it's done. You sign up for electricity with the supplier for the address: you need the meter number and its reading; you pay in advance every month according to the harmonogram płatności (payment schedule).Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
THEY SPEAK FIRST
THEY SAY
Dzień dobry, dział obsługi klienta. W czym mogę pomóc?Dzyayn DOH-brih, dzyahv op-SVOO-gee KLYAYN-tuh. V chim MOH-geh POH-moots?
Good day, customer service. How can I help?
They might also say:
Dzień dobry, firma energetyczna, słucham.
Dzyayn DOH-brih, FEER-muh eh-nehr-geh-TICH-nuh, SVOO-khuhm.
Good day, the energy company, I'm listening.
YOU REPLY
Dzień dobry, wprowadziłem się do nowego mieszkania i chcę podpisać umowę na prąd.
Dzyayn DOH-brih, fproh-vuhd-ZEE-vem syeh doh noh-VEH-goh myehsh-KAH-nyuh ee khtseh pot-PEE-suhtsy oo-MOH-veh nuh prohnt.
Good day, I've moved into a new flat and want to sign an electricity contract.
THEY SAY
Poproszę adres mieszkania i numer licznika. Czy zna pan aktualny stan licznika?Poh-PROH-sheh AH-dres myehsh-KAH-nyuh ee NOO-mehr leech-NEE-kuh. Chih znah pahn uhk-too-AHL-nih stahn leech-NEE-kuh?
Please give the flat's address and the meter number. Do you know the current meter reading?
They might also say:
Jaki jest adres i numer licznika?
YAH-kee yehst AH-dres ee NOO-mehr leech-NEE-kuh?
What is the address and the meter number?
2
YOU REPLY
Adres to ulica Lipowa, numer pięć. Stan licznika mam zapisany.
AH-dres toh oo-LEE-tsuh Lee-POH-vuh, NOO-mehr pyayntsy. Stahn leech-NEE-kuh mahm zuh-pee-SAH-nih.
The address is Lipowa Street, number five. I have the meter reading written down.
THEY SAY
Dziękuję. Umowa będzie gotowa za tydzień. Dostanie pan potwierdzenie i harmonogram płatności.Dzyayn-KOO-eh. Oo-MOH-vuh BAYND-zyeh goh-TOH-vuh zah TID-zyayn. Dos-TAH-nyeh pahn pot-fyehrd-ZEH-nyeh ee khuhr-moh-NOH-gruhm pvuht-NOSY-tsee.
Thank you. The contract will be ready in a week. You'll get a confirmation and a payment schedule.
3
YOU REPLY
Co to jest harmonogram płatności?
Tsoh toh yehst khuhr-moh-NOH-gruhm pvuht-NOSY-tsee?
What is the payment schedule?
THEY SAY
To miesięczne zaliczki na prąd.Toh myeh-SYAYNCH-neh zuh-LEECH-kee nuh prohnt.
They are monthly advance payments for electricity.
4
YOU FINISH
Rozumiem, dziękuję!
Roh-ZOO-myehm, dzyayn-KOO-eh!
I see, thank you!
The course is in the app
This dialogue is part of the course “Polish for life in Poland”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
Dzień
Dzyayn
noun
day
dobry
DOH-brih
adjective
good
dział
dzyahv
noun
department
obsługi
op-SVOO-gee
noun
service (genitive)
klienta
KLYAYN-tuh
noun
customer (genitive)
mogę
MOH-geh
verb
I can
44 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Proszę powtórzyć.
PROH-sheh pof-TOO-zhitsy.
Please repeat that.
Proszę mówić wolniej.
PROH-sheh MOO-veetsy VOL-nyay.
Please speak more slowly.
Proszę to napisać.
PROH-sheh toh nuh-PEE-suhtsy.
Please write it down.
Similar situations
You order internet for the flat and ask about the contract termsMedia / prąd i internet · A2 in the app
→A worker comes to read the water and heating metersMedia / prąd i internet · A1 in the app
→Water is leaking from the kitchen ceiling and you phone the building administrationAdministracja / naprawy · A2 in the app
→The smoke detector in the flat is beeping and you ask who will fix itAdministracja / naprawy · A2 in the app
→Found a mistake? Write to us and we will fix it. This is language help, not medical or legal advice.Report