Polish · Administracja / naprawy
The heating in the flat is not working: what to say in Polish
The heating in the flat does not work.
💡
How it's done. In a breakdown notify the owner or administrator (administracja) by phone and in writing; for emergencies (awaria) there is a round-the-clock number posted at the building door.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
THEY SPEAK FIRST
THEY SAY
Administracja osiedla, dzień dobry.Uhd-mee-nees-TRAH-tsyuh oh-SYEH-dluh, dzyayn DOH-brih.
Estate administration, good day.
YOU REPLY
Dzień dobry, mówi Olena Kowalenko z ulicy Lipowej dwanaście. Nie działa ogrzewanie.
Dzyayn DOH-brih, MOO-vee Oh-LEH-nuh Koh-vuh-LAYN-koh z oo-LEE-tsih Lee-POH-vay DVAH-nuhsy-tsyeh. Nyeh DZYAH-vuh og-zheh-VAH-nyeh.
Good day, this is Olena Kowalenko from Lipowa Street twelve. The heating isn't working.
THEY SAY
Przykro mi. Od kiedy nie działa?PSHIH-kroh mee. Ot KYEH-dih nyeh DZYAH-vuh?
I'm sorry. Since when has it not worked?
They might also say:
O, to niedobrze. Od jak dawna?
Oh, toh nyeh-DOB-zheh. Ot yahk DAHV-nuh?
Oh, that's bad. For how long?
2
YOU FINISH
Od wczoraj wieczorem. W mieszkaniu jest bardzo zimno.
Ot FCHOH-righ vyeh-CHOH-rem. V myehsh-KAH-nyoo yehst BAHRD-zoh ZEEM-noh.
Since last night. It is very cold in the flat.
THEY SAY
Wyślę fachowca dziś po południu.VISY-leh fuh-KHOF-tsuh dzeesy poh poh-VOOD-nyoo.
I'll send a tradesman this afternoon.
The course is in the app
This dialogue is part of the course “Polish for life in Poland”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
Administracja
Uhd-mee-nees-TRAH-tsyuh
noun
administration
osiedla
oh-SYEH-dluh
noun
housing estate (genitive)
dzień
dzyayn
noun
day
dobry
DOH-brih
adjective
good
mówi
MOO-vee
verb
speaks
ulicy
oo-LEE-tsih
noun
street (genitive)
24 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Proszę powtórzyć.
PROH-sheh pof-TOO-zhitsy.
Please repeat that.
Proszę mówić wolniej.
PROH-sheh MOO-veetsy VOL-nyay.
Please speak more slowly.
Nie mówię jeszcze dobrze po polsku.
Nyeh MOO-vyeh YEHSH-cheh DOB-zheh poh POLS-koo.
I don't speak Polish well yet.
Similar situations
You report mould or a leakAdministracja / naprawy · A2 in the app
→You arrange a time for the repairman's visitAdministracja / naprawy · A2 in the app
→Water is leaking from the kitchen ceiling and you phone the building administrationAdministracja / naprawy · A2 in the app
→The smoke detector in the flat is beeping and you ask who will fix itAdministracja / naprawy · A2 in the app
→Found a mistake? Write to us and we will fix it. This is language help, not medical or legal advice.Report