Polish · Ślusarz / naprawa
The key broke in the lock and you phone a locksmith: what to say in Polish
The key broke in the lock and you phone a locksmith.
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How it's done. Don't try to pull the broken key out yourself, you may ruin the lock; phone a zakład ślusarski (locksmith's) or a 24-hour pogotowie zamkowe (emergency lock service).Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
THEY SPEAK FIRST
THEY SAY
Pogotowie zamkowe, słucham.Poh-goh-TOH-vyeh zuhm-KOH-veh, SVOO-khuhm.
Emergency lock service, I'm listening.
They might also say:
Zakład ślusarski, dzień dobry.
ZAH-kwuht syloo-SAHRS-kee, dzyayn DOH-brih.
Locksmith's, good day.
YOU REPLY
Dzień dobry. Klucz złamał się w zamku i nie mogę wejść do mieszkania.
Dzyayn DOH-brih. Klooch ZVAH-muhv syeh v ZAHM-koo ee nyeh MOH-geh vaysytsy doh myehsh-KAH-nyuh.
Good day. The key broke in the lock and I cannot get into the flat.
THEY SAY
Proszę podać adres.PROH-sheh POH-duhtsy AH-dres.
Please give the address.
2
YOU REPLY
Ulica Lipowa dziesięć, mieszkanie dwanaście.
Oo-LEE-tsuh Lee-POH-vuh DZYEH-syayntsy, myehsh-KAH-nyeh DVAH-nuhsy-tsyeh.
Lipowa Street ten, flat twelve.
THEY SAY
Będziemy za trzydzieści minut. Dojazd kosztuje sto złotych, plus naprawa.Baynd-ZYEH-mih zah tshid-ZYEHSY-tsee MEE-noot. DOH-ahst kosh-TOO-eh stoh ZVOH-tikh, ploos nuh-PRAH-vuh.
We'll be there in thirty minutes. The call-out costs a hundred zloty plus the repair.
They might also say:
Przyjedziemy w pół godziny. Dojazd kosztuje sto złotych.
Pshih-ehd-ZYEH-mih f poov god-ZEE-nih. DOH-ahst kosh-TOO-eh stoh ZVOH-tikh.
We'll come within half an hour. The call-out costs a hundred zloty.
3
YOU REPLY
Dobrze. Czy zamek da się uratować?
DOB-zheh. Chih ZAH-mek duh syeh oo-ruh-TOH-vuhtsy?
Fine. Can the lock be saved?
THEY SAY
Zwykle tak. Wyjmujemy część klucza i zostawiamy zamek. Na miejscu ocenimy.ZVIH-kleh tahk. Vihy-moo-EH-mih chaynsytsy KLOO-chuh ee zos-tuh-VYAH-mih ZAH-mek. Nuh MYAYS-tsoo oh-tseh-NEE-mih.
Usually yes. We take out the part of the key and leave the lock. We'll assess it on the spot.
4
YOU FINISH
Dziękuję. Poczekam pod drzwiami.
Dzyayn-KOO-eh. Poh-CHEH-kuhm pot DZHVYAH-mee.
Thank you. I'll wait at the door.
THEY SAY
Dobrze. Do zobaczenia.DOB-zheh. Doh zoh-buh-CHEH-nyuh.
Fine. See you soon.
The course is in the app
This dialogue is part of the course “Polish for life in Poland”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
Pogotowie
Poh-goh-TOH-vyeh
noun
ambulance service
zamkowe
zuhm-KOH-veh
adjective
lock (pogotowie zamkowe - emergency lock service)
słucham
SVOO-khuhm
verb
I am listening
Dzień
Dzyayn
noun
day
dobry
DOH-brih
adjective
good
Klucz
Klooch
noun
key
47 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Proszę powtórzyć.
PROH-sheh pof-TOO-zhitsy.
Please repeat that.
Proszę mówić wolniej.
PROH-sheh MOO-veetsy VOL-nyay.
Please speak more slowly.
Proszę to napisać.
PROH-sheh toh nuh-PEE-suhtsy.
Please write it down.
Co to znaczy?
Tsoh toh ZNAH-chih?
What does this mean?
Similar situations
The door slammed shut and the keys are insideŚlusarz / naprawa · A2 in the app
→You want to have a spare key cutŚlusarz / naprawa · A2 in the app
→You want to change the lock in a rented flatŚlusarz / naprawa · A2 in the app
→The zip on your jacket has broken and you go to a seamstressKrawiec / szewc · A2 in the app
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