Portuguese · Bomba de gasolina
Cashier: the pump is not working, move to another one: what to say in Portuguese
The cashier says the pump isn't working and asks you to move to another one.
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How it's done. If a pump is broken, you can get your money back or have it moved to another pump - just say the number of the new one.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
THEY SPEAK FIRST
THEY SAY
A bomba cinco está avariada.Uh BOM-buh SEEN-koo shtah uh-vuh-RYAH-duh.
Pump five is out of order.
YOU REPLY
E agora?
Ee uh-GOH-ruh?
And now?
THEY SAY
Mude para a bomba três, se faz favor.Mood pruh uh BOM-buh tresh, s fahsh fuh-VOR.
Please move to pump three.
2
YOU REPLY
Está bem. Passo o pagamento para a três?
Shtah bayn. PAH-soo oo puh-guh-MAYN-too pruh uh tresh?
All right. Can you transfer the payment to pump three?
THEY SAY
Sim, já passei. Pode abastecer.Seen, zhah puh-SAY. Pod uh-buhsh-tih-SEHR.
Yes, it's done. You can fill up.
They might also say:
Já está, pode abastecer.
Zhah shtah, pod uh-buhsh-tih-SEHR.
That's done, you can fill up.
3
YOU FINISH
Obrigado, até logo!
oh-bree-GAH-doo, uh-TEH LOH-goo!
Thank you, see you later!
Or say:Obrigado!
oh-bree-GAH-doo!
The course is in the app
This dialogue is part of the course “Portuguese for life in Portugal”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
bomba
BOM-buh
noun
pump (at a petrol station)
está
shtah
verb
is, is located (now)
avariada
uh-vuh-RYAH-duh
adjective
broken, out of order (feminine)
agora
uh-GOH-ruh
adverb
now
Mude
Mood
verb
change (transfer
faz
fahsh
verb
does, makes
19 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Pode repetir, por favor?
Pod rih-pih-TEER, poor fuh-VOR?
Can you repeat that, please?
Similar situations
Pay at the till in advance: pump number and amount in eurosBomba de gasolina · A1 in the app
→You said litres: the cashier works out and rounds the amountBomba de gasolina · A2 in the app
→The cashier asks for your tax number or loyalty cardBomba de gasolina · A1 in the app
→Ask where to pump up the tyresBomba de gasolina · A1 in the app
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