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Call 112 and explain what happened: what to say in Portuguese

You call 112 and explain what has happened.

1128 linesLevel A1For life in PortugalFully open
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How it's done. 112 is the single number for an ambulance, the police and the fire brigade: the operator will put you through to the right service.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.

Cheat sheet for your visit

Tap ▶ to listen, or “Show” to show the phrase to the other person. The switch at the bottom of the card changes the masculine and feminine form.

1
THEY SPEAK FIRST
THEY SAY
Cento e doze, qual é a sua emergência?
SAYN-too ee doz, kwahl eh uh SOO-uh ee-mir-ZHAYN-syuh?
One-one-two, what's your emergency?
They might also say:
Emergência, diga.
Ee-mir-ZHAYN-syuh, DEE-guh.
Emergency services, go ahead.
YOU REPLY
Houve um acidente de carro.
Ov oon uh-see-DAYNT d KAH-roo.
There's been a car accident.
THEY SAY
Há feridos?
Uh fih-REE-doosh?
Are there any injured?
2
YOU REPLY
Há uma pessoa inconsciente.
Uh OO-muh pih-SOH-uh een-kohnsh-SYAYNT.
There's an unconscious person here.
THEY SAY
Onde é que está?
Ohnd eh k shtah?
Where are you?
3
YOU REPLY
Estou na rua, ao pé do supermercado.
Shtoh nuh ROO-uh, ow peh doo soo-pir-mir-KAH-doo.
I'm on the street, near the supermarket.
THEY SAY
A ajuda vai a caminho.
uh uh-ZHOO-duh vigh uh kuh-MEE-nyoo.
Help is on its way.
4
YOU FINISH
Muito obrigado pela ajuda!
MWEE-too oh-bree-GAH-doo PEH-luh uh-ZHOO-duh!
Thank you very much for your help!
Or say:Obrigado!
oh-bree-GAH-doo!
Speaking as:

Words worth knowing

é
eh
verb
is
emergência
ee-mir-ZHAYN-syuh
noun
emergency
Houve
Ov
verb
there was, happened
acidente
uh-see-DAYNT
noun
accident, mishap
carro
KAH-roo
noun
car
Há
Uh
verb
there is, there are
feridos
fih-REE-doosh
noun
injured, wounded
pessoa
pih-SOH-uh
noun
person
inconsciente
een-kohnsh-SYAYNT
adjective
unconscious

All the words, with explanations, base forms and tap-a-word help, are in the app.

If you did not understand

Pode falar mais devagar, por favor?
Pod fuh-LAHR mighzh dvuh-GAHR, poor fuh-VOR?
Can you speak more slowly, please?
Não falo bem português.
Now FAH-loo bayn poor-too-GESH.
I don't speak Portuguese well.

All 21 rescue phrases in Portuguese →

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