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The operator asks for the address: what to say in Portuguese

The 112 operator asks where you are.

1126 linesLevel A2For life in PortugalFully open
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How it's done. If you don't know the exact address, name a landmark nearby: a pharmacy, a school, a café or a bus stop.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.

Cheat sheet for your visit

Tap ▶ to listen, or “Show” to show the phrase to the other person. The switch at the bottom of the card changes the masculine and feminine form.

1
THEY SPEAK FIRST
THEY SAY
Em que localidade está?
Ayn k loo-kuh-lee-DAHD shtah?
Which town are you in?
YOU REPLY
Estou em Almada, ao pé da estação.
Shtoh ayn uhl-MAH-duh, ow peh duh shtuh-SHOW.
I'm in Almada, near the station.
THEY SAY
Qual é a morada exata?
Kwahl eh uh moo-RAH-duh ee-ZAH-tuh?
What's the exact address?
2
YOU REPLY
Rua Augusta, número vinte e três, segundo esquerdo.
ROO-uh ow-GOOSH-tuh, NOOM-roo veent ee tresh, sih-GOON-doo SHKEHR-doo.
Rua Augusta, number twenty-three, second floor, left.
THEY SAY
Não saia daí, a ajuda vai a caminho.
Now SIGH-uh duh-EE, uh uh-ZHOO-duh vigh uh kuh-MEE-nyoo.
Don't move from there, help is on its way.
They might also say:
Fique ao telefone comigo.
Feek ow tlih-FOHN koo-MEE-goo.
Stay on the phone with me.
3
YOU FINISH
Está bem. Obrigado.
Shtah bayn. Oh-bree-GAH-doo.
All right. Thank you.
Speaking as:

Words worth knowing

localidade
loo-kuh-lee-DAHD
noun
locality, village
está
shtah
verb
is, is located (now)
Estou
Shtoh
verb
I am
pé
peh
noun
foot (a pé - on foot)
estação
shtuh-SHOW
noun
station
é
eh
verb
is
morada
moo-RAH-duh
noun
address
exata
ee-ZAH-tuh
adjective
exact (feminine)
Rua
ROO-uh
noun
street

All the words, with explanations, base forms and tap-a-word help, are in the app.

If you did not understand

Pode repetir, por favor?
Pod rih-pih-TEER, poor fuh-VOR?
Can you repeat that, please?
Pode falar mais devagar, por favor?
Pod fuh-LAHR mighzh dvuh-GAHR, poor fuh-VOR?
Can you speak more slowly, please?

All 21 rescue phrases in Portuguese →

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