Portuguese · Hospital / Urgência
Arrive at the urgência: registration and triage with a coloured wristband: what to say in Portuguese
You arrive at the emergency department (urgência). First registration, then triage.
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How it's done. At triage you're given a coloured wristband: the colour shows urgency, so with a "green" one you can wait a long time.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
THEY SPEAK FIRST
THEY SAY
Boa noite. Tem o cartão de cidadão ou o número de utente?BOH-uh noyt. Tayn oo kuhr-TOW d see-duh-DOW oh oo NOOM-roo d oo-TAYNT?
Good evening. Do you have your citizen card or patient number?
They might also say:
Documento de identificação, se faz favor.
Doo-koo-MAYN-too d ee-dayn-tee-fee-kuh-SOW, s fahsh fuh-VOR.
Identity document, please.
YOU REPLY
Tenho o número de utente e o passaporte.
TEH-nyoo oo NOOM-roo d oo-TAYNT ee oo puh-suh-PORT.
I have a patient number and my passport.
Or say:Só tenho o título de residência.
Soh TEH-nyoo oo TEE-too-loo d rih-zih-DAYN-syuh.
THEY SAY
Aguarde. Vão chamá-lo para a triagem.Uh-GWAHRD. Vow shuh-MAH-loo pruh uh tree-AH-zhayn.
Wait. They'll call you for triage.
They might also say:
Sente-se na sala de espera, se faz favor.
Saynt-s nuh SAH-luh d SHPEH-ruh, s fahsh fuh-VOR.
Take a seat in the waiting room, please.
2
YOU FINISH
Obrigado, até logo!
oh-bree-GAH-doo, uh-TEH LOH-goo!
Thank you, see you later!
Or say:Obrigado!
oh-bree-GAH-doo!
The course is in the app
This dialogue is part of the course “Portuguese for life in Portugal”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
Boa
BOH-uh
adjective
good (feminine)
noite
noyt
noun
evening
Tem
Tayn
verb
have
cartão
kuhr-TOW
noun
card
cidadão
see-duh-DOW
noun
citizen
número
NOOM-roo
noun
number
16 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Pode falar mais devagar, por favor?
Pod fuh-LAHR mighzh dvuh-GAHR, poor fuh-VOR?
Can you speak more slowly, please?
Fala inglês?
FAH-luh een-GLESH?
Do you speak English?
Similar situations
The triage nurse asks what happenedHospital / Urgência · A2 in the app
→Describe the pain: where, how strong, since whenHospital / Urgência · A2 in the app
→Find out how long you will wait and where to goHospital / Urgência · A2 in the app
→The doctor explains the diagnosis and what to do nextHospital / Urgência · A2 in the app
→Found a mistake? Write to us and we will fix it. This is language help, not medical or legal advice.Report