Portuguese · Centro de Saúde
Reception asks for your número de utente and an ID document: what to say in Portuguese
At the clinic's reception they quickly ask for your patient number and a document.
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How it's done. Número de utente is your number in the public healthcare system; it's asked for almost everywhere in healthcare.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
THEY SPEAK FIRST
THEY SAY
Número de utente?NOOM-roo d oo-TAYNT?
Patient number?
They might also say:
Tem o cartão de utente?
Tayn oo kuhr-TOW d oo-TAYNT?
Do you have your patient card?
Um documento, se faz favor.
Oon doo-koo-MAYN-too, s fahsh fuh-VOR.
A document, please.
YOU REPLY
Está aqui, no telemóvel.
Shtah uh-KEE, noo tlih-MOH-vel.
Here it is, on my phone.
Or say:Tenho o passaporte.
TEH-nyoo oo puh-suh-PORT.
Or say:Ainda não tenho número de utente.
Uh-EEN-duh now TEH-nyoo NOOM-roo d oo-TAYNT.
THEY SAY
Muito bem. Aguarde ali, se faz favor.MWEE-too bayn. uh-GWAHRD uh-LEE, s fahsh fuh-VOR.
All right. Please wait over there.
2
YOU FINISH
Obrigado!
oh-bree-GAH-doo!
Thank you!
Or say:Muito obrigado!
MWEE-too oh-bree-GAH-doo!
The course is in the app
This dialogue is part of the course “Portuguese for life in Portugal”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
Número
NOOM-roo
noun
number
utente
oo-TAYNT
noun
patient, user of services
Está
Shtah
verb
is, is located (now)
aqui
uh-KEE
adverb
here
telemóvel
tlih-MOH-vel
noun
mobile phone
Muito
MWEE-too
adverb
very
9 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Pode repetir, por favor?
Pod rih-pih-TEER, poor fuh-VOR?
Can you repeat that, please?
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