Portuguese · Centro de Saúde
Reschedule or cancel an appointment by phone: what to say in Portuguese
You can't make the appointment and phone to rearrange or cancel it.
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How it's done. If you can't come, it's better to say so: that way someone else gets the slot.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
THEY SPEAK FIRST
THEY SAY
Centro de Saúde, boa tarde.SAYN-troo d suh-OOD, BOH-uh tahrd.
Health centre, good afternoon.
They might also say:
Estou, sim? Diga.
Shtoh, seen? DEE-guh.
Hello? Go ahead.
YOU REPLY
Boa tarde. Queria desmarcar a minha consulta.
BOH-uh tahrd. KREE-uh dizh-muhr-KAHR uh MEE-nyuh kohn-SOOL-tuh.
Good afternoon. I'd like to cancel my appointment.
Or say:Posso mudar a consulta para outro dia?
POH-soo moo-DAHR uh kohn-SOOL-tuh pruh OH-troo DEE-uh?
THEY SAY
Para quando era a consulta?Pruh KWAHN-doo EH-ruh uh kohn-SOOL-tuh?
When was the appointment for?
2
YOU REPLY
Era para amanhã às nove.
EH-ruh pruh uh-muh-NYAHN ahzh nov.
It was for tomorrow at nine.
THEY SAY
Está desmarcada. Quer marcar outra?Shtah dizh-muhr-KAH-duh. Kehr muhr-KAHR OH-truh?
It's cancelled. Would you like to book another?
3
YOU REPLY
Sim. Pode ser na sexta-feira?
Seen. Pod sehr nuh SAYSH-tuh-FAY-ruh?
Yes. Could it be on Friday?
THEY SAY
Passei para sexta às onze.Puh-SAY pruh SAYSH-tuh ahz ohnz.
I've moved it to Friday at eleven.
4
YOU FINISH
Muito obrigado!
MWEE-too oh-bree-GAH-doo!
Thank you very much!
Or say:Obrigado, até logo!
oh-bree-GAH-doo, uh-TEH LOH-goo!
The course is in the app
This dialogue is part of the course “Portuguese for life in Portugal”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
Centro
SAYN-troo
noun
centre
Saúde
suh-OOD
noun
health
boa
BOH-uh
adjective
good (feminine)
tarde
tahrd
noun
afternoon
Queria
KREE-uh
verb
would like (polite)
desmarcar
dizh-muhr-KAHR
verb
to cancel (an appointment)
25 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Pode falar mais devagar, por favor?
Pod fuh-LAHR mighzh dvuh-GAHR, poor fuh-VOR?
Can you speak more slowly, please?
Pode repetir, por favor?
Pod rih-pih-TEER, poor fuh-VOR?
Can you repeat that, please?
Similar situations
You did not understand the doctor: ask for a simpler explanationCentro de Saúde · A1 in the app
→Register at the Centro de Saúde and get a número de utenteCentro de Saúde · A2✓ Fully open
→Book an appointment with a family doctorCentro de Saúde · A1 in the app
→You book by phone and reception asks for your detailsCentro de Saúde · A2 in the app
→Found a mistake? Write to us and we will fix it. This is language help, not medical or legal advice.Report