Portuguese · Papelaria
The shop assistant: the file will not open (Este ficheiro não abre): what to say in Portuguese
The shop assistant says one file won't open.
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How it's done. The most reliable way is to send documents for printing as a PDF - that way they will definitely open on any computer.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
THEY SPEAK FIRST
THEY SAY
Este ficheiro não abre.Esht fee-SHAY-roo now ahbr.
This file won't open.
They might also say:
Não consigo imprimir este documento.
Now kohn-SIH-goo eem-prih-MEER esht doo-koo-MAYN-too.
I can't print this document.
Tem isto em PDF?
Tayn EESH-too ayn peh-deh-ef?
Do you have this as a PDF?
YOU REPLY
Posso enviar-lhe em PDF?
POH-soo ayn-vee-AHR-ly ayn peh-deh-ef?
Can I send it to you as a PDF?
THEY SAY
Pode, para o mesmo e-mail.Pod, pruh oo MEZH-moo ee-mayl.
You can, to the same address.
2
YOU REPLY
Já mandei.
Zhah mahn-DAY.
I've sent it.
THEY SAY
Agora já abriu, está a imprimir.Uh-GOH-ruh zhah uh-BREE-oo, shtah uh eem-prih-MEER.
Now it's opened, it's printing.
3
YOU FINISH
Obrigado!
oh-bree-GAH-doo!
Thank you!
Or say:Muito obrigado!
MWEE-too oh-bree-GAH-doo!
The course is in the app
This dialogue is part of the course “Portuguese for life in Portugal”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
ficheiro
fee-SHAY-roo
noun
file
não
now
adverb
no
abre
ahbr
verb
opens
Posso
POH-soo
verb
(I) can
enviar-lhe
ayn-vee-AHR-ly
verb
to send you
PDF
peh-deh-ef
noun
PDF (a file format)
15 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Desculpe, não percebi.
Dish-KOOLP, now pir-sih-BEE.
Sorry, I didn't understand.
Pode falar mais devagar, por favor?
Pod fuh-LAHR mighzh dvuh-GAHR, poor fuh-VOR?
Can you speak more slowly, please?
Similar situations
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