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Top up your Navegante pass at a machine or ticket office: what to say in Portuguese

You need to top up your Navegante pass at the metro ticket office.

Metro7 linesLevel A1For life in Portugal The rest of the dialogue is in the app
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How it's done. You can load a monthly pass or money for single journeys (zapping) onto the Navegante card; you top up at a machine or at the ticket office.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.

Cheat sheet for your visit

The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.

1
YOU START
Boa tarde. Queria carregar o passe.
BOH-uh tahrd. KREE-uh kuh-rih-GAHR oo pahs.
Good afternoon. I'd like to top up my pass.
THEY SAY
É o passe mensal?
Eh oo pahs mayn-SAHL?
Is it the monthly pass?
in the app
2
YOU REPLY
Sim, o mensal, por favor.
Seen, oo mayn-SAHL, poor fuh-VOR.
Yes, the monthly one, please.
THEY SAY
Pode usar a máquina, é mais rápido.
Pod oo-ZAHR uh MAH-kee-nuh, eh mighsh RAH-pee-doo.
You can use the machine, it's quicker.
in the app
3
YOU REPLY
Não sei usar a máquina. Pode ajudar-me?
Now say oo-ZAHR uh MAH-kee-nuh. Pod uh-zhoo-DAHR-m?
I don't know how to use the machine. Can you help me?
THEY SAY
Claro, venha comigo.
KLAH-roo, VEH-nyuh koo-MEE-goo.
Of course, come with me.
They might also say:
Claro, eu ajudo.
KLAH-roo, eh-oo uh-ZHOO-doo.
Of course, I'll help.
in the app
4
YOU FINISH
Obrigado!
oh-bree-GAH-doo!
Thank you!
Or say:Muito obrigado!
MWEE-too oh-bree-GAH-doo!

The course is in the app

This dialogue is part of the course “Portuguese for life in Portugal”: 416 situations with audio, a pronunciation guide and spaced review.

Open in the App Store
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.

Words worth knowing

Boa
BOH-uh
adjective
good (feminine)
tarde
tahrd
noun
afternoon
Queria
KREE-uh
verb
would like (polite)
carregar
kuh-rih-GAHR
verb
to top up (a card)
passe
pahs
noun
pass (a travel pass)
É
Eh
verb
is

18 more words, with explanations, base forms and tap-a-word help, are in the app.

If you did not understand

Pode repetir, por favor?
Pod rih-pih-TEER, poor fuh-VOR?
Can you repeat that, please?

All 21 rescue phrases in Portuguese →

Similar situations

The ticket clerk asks which pass you needMetro · A1 in the app
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Ask how to get to the stationMetro · A1 in the app
→
The inspector checks your ticketMetro · A1 in the app
→
The gate will not let you through: call a member of staffMetro · A1 in the app
→
Found a mistake? Write to us and we will fix it. This is language help, not medical or legal advice.Report
The rest of the dialogue is in MovkoDownload