Czech · Supermarket / pokladna
The price at the till is different from the shelf: what to say in Czech
The price at the till differs from the shelf.
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How it's done. If the price at the till differs from the shelf, tell the cashier at once; the shop should sell at the shelf price or correct the mistake.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
YOU START
Promiňte, na regálu byla jiná cena.
PROH-meen-teh, nuh REH-guh-loo BIH-luh YEE-nuh TSEH-nuh.
Excuse me, the shelf had a different price.
Or say:Promiňte, na regálu to bylo levnější.
PROH-meen-teh, nuh REH-guh-loo toh BIH-loh LEV-nyay-shee.
THEY SAY
Jaký je to výrobek?YAH-kih yeh toh VIH-roh-bek?
Which product is it?
They might also say:
O jaký výrobek jde?
Oh YAH-kih VIH-roh-bek ydeh?
Which product is it about?
2
YOU REPLY
Máslo. Na regálu byla cena třicet devět korun.
MAH-sloh. Nuh REH-guh-loo BIH-luh TSEH-nuh TRSHEE-tset DEH-vyeht KOH-roon.
The butter. The shelf price was thirty-nine crowns.
THEY SAY
Hned se podívám. Máte pravdu, je to chyba. Opravím to.Gnet seh POH-dee-vuhm. MAH-teh PRAHV-doo, yeh toh KHIH-buh. OH-pruh-veem toh.
I'll look at once. You are right, it's a mistake. I'll correct it.
3
YOU FINISH
Děkuji vám.
DYEH-kooy-ee vahm.
Thank you.
The course is in the app
This dialogue is part of the course “Czech for life in Czechia”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
Promiňte
PROH-meen-teh
verb
excuse me
regálu
REH-guh-loo
noun
shelf (genitive)
byla
BIH-luh
verb
was
jiná
YEE-nuh
adjective
other (feminine)
cena
TSEH-nuh
noun
price
je
yeh
verb
is
17 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Můžete to zopakovat, prosím?
MOO-zheh-teh toh ZOH-puh-koh-vuht, PROH-seem?
Can you repeat that, please?
Co to znamená?
Tsoh toh ZNAH-meh-nuh?
What does this mean?
Similar situations
You ask about opening hoursSupermarket / pokladna · A1 in the app
→The self-checkout does not scan an itemSupermarket / pokladna · A2 in the app
→You ask how the "second item half price" offer worksSupermarket / pokladna · A2 in the app
→You notice a product is past its sell-by dateSupermarket / pokladna · A2 in the app
→Found a mistake? Write to us and we will fix it. This is language help, not medical or legal advice.Report