German · Supermarkt / Kasse
At the till the price is different from the shelf: what to say in German
At the till the price is not the one on the shelf.
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How it's done. If the price at the till differs from the shelf, calmly tell the cashier: they often correct it straight away.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
YOU START
Entschuldigung, am Regal stand ein anderer Preis.
Aynt-SHOOL-dee-goong, ahm reh-GAHL shtahnt ighn AHN-deh-ruh prighs.
Excuse me, the shelf showed a different price.
Or say:Entschuldigung, das war auf dem Regal billiger.
Aynt-SHOOL-dee-goong, dahs vahr owf dem reh-GAHL BEE-lee-guh.
THEY SAY
Welches Produkt war das?VEL-khes proh-DOOKT vahr dahs?
Which product was it?
They might also say:
Um welchen Artikel geht es?
Oom VEL-khayn AHR-tee-kel get es?
Which item is it about?
2
YOU REPLY
Die Butter. Auf dem Regal stand ein Euro neunundneunzig.
Dee BOO-tuh. Owf dem reh-GAHL shtahnt ighn OY-roh NOY-noond-noyn-tseekh.
The butter. The shelf said one euro ninety-nine.
THEY SAY
Ich schaue nach. Einen Moment, bitte.Eekh SHOW-eh nahkh. IGH-nayn moh-MAYNT, BEE-teh.
I'll check. One moment, please.
They might also say:
Da haben Sie recht. Das korrigiere ich sofort.
Duh KHAH-bayn zee rekht. Dahs koh-ree-GEE-reh eekh zoh-FORT.
You are right. I'll correct that right away.
3
YOU FINISH
Danke, das ist nett.
DAHN-keh, dahs eest net.
Thanks, that's kind.
The course is in the app
This dialogue is part of the course “German for life in Germany”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
Regal
reh-GAHL
noun
shelf
stand
shtahnt
verb
stood
anderer
AHN-deh-ruh
adjective
other
Preis
prighs
noun
price
Produkt
proh-DOOKT
noun
product
war
vahr
verb
was
20 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Können Sie das bitte wiederholen?
KYOH-nayn zee dahs BEE-teh vee-dehr-KHOH-layn?
Can you repeat that, please?
Was bedeutet das?
Vahs beh-DOY-tet dahs?
What does this mean?
Similar situations
At the cheese and sausage counterSupermarkt / Kasse · A1 in the app
→You ask when the shop closes and whether it is open on SundaySupermarkt / Kasse · A1 in the app
→The self-checkout is not working properly and you call an assistantSupermarkt / Kasse · A1 in the app
→You cannot unlock a trolley outside the supermarketSupermarkt / Kasse · A1 in the app
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