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Spanish for life in Spain

Registration, foreigner's number, immigration office without stress: what to say in Spanish

cita previapadrónNIESeguridad Social

The “Registration, foreigner's number, immigration office without stress” category of the course “Spanish for life in Spain”: 35 situations with the phrases you will say and what you will hear in reply. The conversations take place at: Cita previa (booking the appointment), Padrón / empadronamiento (registering your address at the town hall), Extranjería / NIE / TIE (immigration office, NIE and the foreigner's card), Protección temporal (temporary protection), Seguridad Social / SEPE (social security and the employment office), Hacienda (the tax office).

Every situation has a pronunciation guide, a translation, a “how it's done” tip and audio. In the rest the first phrase is open and the dialogue is in the app. Levels: A2-B1.

What to know before you go

💡
Almost every public office in Spain needs an appointment (cita previa): through the office's website (sede electrónica), by phone or app; without one they rarely see you.
💡
When there are no free slots they say No hay citas disponibles; the clerk may advise checking in the morning or on Monday: new slots are released on certain days.
💡
Keep the appointment confirmation (justificante de la cita) with its number on your phone or printed; show it at the entrance with your passport.
35 situations0 fully openAudio and a pronunciation guideA2-B1
Place
Level
Cita previa
booking the appointment
5 situations
1
You phone to book an appointment at a government office

💡 Almost every public office in Spain needs an appointment (cita previa): through the office's website (sede electrónica), by phone or app; without one they rarely see you.

Información, buenos días.
Information, good morning.
A2 In the app
2
You explain that there are no free appointments

💡 When there are no free slots they say No hay citas disponibles; the clerk may advise checking in the morning or on Monday: new slots are released on certain days.

Buenos días, no encuentro cita en la web. Siempre dice que no hay.
Good morning, I can't find an appointment on the website. It always says there are none.
A2 In the app
3
You arrive for your appointment and show the confirmation

💡 Keep the appointment confirmation (justificante de la cita) with its number on your phone or printed; show it at the entrance with your passport.

Buenos días. ¿Tiene cita?
Good morning. Do you have an appointment?
A2 In the app
4
You arrive later than your appointment time and ask to be seen

💡 Being late may mean losing the appointment; if you are late, phone or apologise and ask if you can still go in.

Perdone, tenía cita a las diez y llego tarde. ¿Puedo pasar?
Sorry, I had an appointment at ten and I'm late. May I come in?
A2 In the app
5
You look for which office to go to

💡 Large offices give a número de turno (queue number) at a machine; the screen shows the number and the window (ventanilla or mesa).

Disculpe, ¿dónde tengo que ir para sacar número?
Excuse me, where do I go to get a number?
A2 In the app
Padrón / empadronamiento
registering your address at the town hall
6 situations
6
You go to the town hall to register your address

💡 Empadronamiento (padrón) is the register of residents of a municipality: you need ID, your passport and a rental contract or the owner's authorisation; the certificate (certificado) is needed for school, doctor and many services.

Buenos días, vengo a empadronarme.
Good morning, I've come to register at my address.
A2 In the app
7
You ask for a certificate of registration for the school

💡 The certificado de empadronamiento is usually valid three months; school, doctor, bank and immigration ask for it.

Buenos días, necesito un certificado de empadronamiento para el colegio.
Good morning, I need a registration certificate for the school.
A2 In the app
8
You say you are changing your address

💡 When moving within a municipality you update your address in the padrón; moving to another city, you register at the new place and the old one is cancelled automatically.

Me he mudado de piso y quiero cambiar el domicilio en el padrón.
I've moved flat and want to change my address in the register.
B1 In the app
9
You ask for the owner's permission for registration

💡 If there is no contract, the owner gives a written autorización with a copy of their ID, and you register with it.

¿Podría firmarme una autorización para empadronarme?
Could you sign an authorisation for me to register?
A2 In the app
10
You are asked for the details of everyone living in the flat

💡 Everyone living at the address must be listed on the form; write each person's name and document clearly; children too.

¿Cuántas personas viven en la casa?
How many people live in the flat?
A2 In the app
11
You are told a document is missing

💡 When something is missing they say Falta un documento; you can ask ¿Qué me falta? (what am I missing) and ask them to write it.

Le falta el contrato de alquiler.
You are missing the rental contract.
B1 In the app
Extranjería / NIE / TIE
immigration office, NIE and the foreigner's card
7 situations
12
You arrive for your appointment at Extranjería and explain why

💡 The immigration office (Extranjería) and the police station issue residence permits and foreigner cards (TIE); fingerprints (huellas) often need a separate appointment.

Buenos días. ¿Qué trámite viene a hacer?
Good morning. What procedure have you come to do?
A2 In the app
13
You give your fingerprints for the card

💡 Fingerprints (toma de huellas) are taken at the police; from then the card (TIE) is made and collected later by another appointment; bring your passport, the appointment confirmation and the paid tasa.

Ponga la mano aquí y no la mueva.
Put your hand here and don't move it.
A2 In the app
14
You ask about paying the state fee

💡 The state fee (tasa) for the foreigner's card is paid in advance with a special form at a bank or online; the receipt is brought to the appointment.

Perdone, ¿dónde se paga la tasa?
Excuse me, where is the fee paid?
A2 In the app
15
You ask how to renew a residence permit

💡 Renewal (renovación) is applied for in advance: up to sixty days before expiry and up to ninety days after; delay may bring a fine.

Quisiera renovar mi autorización de residencia.
I'd like to renew my residence authorisation.
B1 In the app
16
You ask whether your application has already been processed

💡 The status of the case (estado del expediente) can be checked online with the case number (número de expediente) and passport.

Buenos días, quería saber cómo va mi expediente.
Good morning, I'd like to know how my file is going.
B1 In the app
17
Your documents are returned with a request to add more

💡 A requerimiento is a request to complete documents; you answer within the stated period (plazo), otherwise the case may be closed.

Ha recibido un requerimiento. Tiene diez días para aportar documentos.
You've received a request. You have ten days to provide documents.
B1 In the app
18
You collect your finished card

💡 The card (TIE) is handed over in person: they check data and ask you to sign for it; check the name, date of birth and validity at once.

Aquí tiene su tarjeta. Compruebe que los datos son correctos.
Here is your card. Check that the details are correct.
A2 In the app
Protección temporal
temporary protection
6 situations
19
You apply for temporary protection

💡 Temporary protection (protección temporal) for Ukrainians in Spain is granted through the police or special centres; it gives the right to live, work and use healthcare.

Buenos días, vengo de Ucrania y quisiera solicitar la protección temporal.
Good morning, I come from Ukraine and would like to apply for temporary protection.
A2 In the app
20
You ask what rights the protection gives you

💡 Protection allows you to work (trabajar), have a doctor (asistencia sanitaria) and study (estudiar); family members are included in the application, so mention children.

¿Qué derechos tengo con la protección temporal?
What rights do I have with temporary protection?
A2 In the app
21
You add your children to the application

💡 For children you need a birth certificate (partida de nacimiento) and a passport or copy; documents may need to be translated and certified.

Quiero incluir a mis dos hijos en la solicitud.
I want to include my two children in the application.
A2 In the app
22
You ask whether you can work with this status

💡 With temporary protection you can work without a separate permit; show the card to the employer, who registers you with social security (alta en la Seguridad Social).

¿Puedo trabajar con la protección temporal?
Can I work with temporary protection?
B1 In the app
23
You ask about help from organisations

💡 Help for Ukrainians is given by the Red Cross (Cruz Roja), Cáritas and CEAR: housing, food, legal advice and Spanish classes.

¿Hay alguna organización que ayude a los ucranianos?
Is there any organisation that helps Ukrainians?
B1 In the app
24
You report a change of address or details

💡 A change of address or phone must be reported to the immigration office so letters and summonses reach you; give it in person or through the website.

Quiero comunicar que he cambiado de domicilio.
I want to report that I've changed my address.
B1 In the app
Seguridad Social / SEPE
social security and the employment office
6 situations
25
You apply for a social security number

💡 The número de afiliación a la Seguridad Social (NSS) is needed for work and the doctor; it is issued at the Tesorería General with passport or foreigner's document.

Buenos días, necesito el número de la Seguridad Social.
Good morning, I need the Social Security number.
A2 In the app
26
You register as a jobseeker at the employment service

💡 To get offers and help, register at the employment service (SEPE or the regional service) as a demandante de empleo; the card must be renewed regularly (renovar la demanda).

Buenos días, quiero inscribirme como demandante de empleo.
Good morning, I want to register as a job seeker.
A2 In the app
27
You ask how to renew your jobseeker card

💡 The renewal of the card is renovación de la demanda: do it on the dates shown on the website or in the SMS; missing it may cancel registration.

Me ha llegado un mensaje de que tengo que renovar la demanda.
I got a message that I have to renew the card.
A2 In the app
28
You ask about unemployment benefit

💡 Unemployment benefit (prestación por desempleo, paro) depends on how long you worked and contributed; it is applied for at SEPE after dismissal, by appointment.

Me han despedido y quería solicitar el paro.
I've been dismissed and wanted to apply for unemployment benefit.
B1 In the app
29
You ask for a statement of your employment record

💡 Vida laboral is the record of your work in Spain; ordered online with Cl@ve or a certificado digital, or by request; needed for banks, rentals and new jobs.

Necesito mi vida laboral. ¿Cómo la puedo pedir?
I need my work record. How can I request it?
B1 In the app
30
You register in the Cl@ve system for digital access

💡 Cl@ve is the single digital key for public services; register in person with passport at a designated point, then use the app or code.

Buenos días, quisiera registrarme en Cl@ve.
Good morning, I'd like to register in Cl@ve.
A2 In the app
Hacienda
the tax office
5 situations
31
You want to get a tax number

💡 For a foreigner the tax number (NIF) is the same as the NIE; the Policía Nacional issues it on application; without it an account, a job and a rental are hard.

Necesito un NIE para poder trabajar y abrir una cuenta.
I need an NIE in order to work and open an account.
A2 In the app
32
You ask about the annual income tax return

💡 The income tax return (declaración de la renta) is filed in spring (until the end of June) online through Renta Web or with an adviser; some people with income below a limit need not file.

¿Tengo que hacer la declaración de la renta?
Do I have to file the income tax return?
B1 In the app
33
You ask for a certificate of tax paid

💡 The certificado de estar al corriente de las obligaciones tributarias confirms no debts to the tax office; requested for rentals, grants or public tenders.

Necesito un certificado de que estoy al corriente de pagos.
I need a certificate that I'm up to date with payments.
B1 In the app
34
You tell the tax office about a change of address

💡 A change of address for tax purposes (domicilio fiscal) is reported with a special form; this usually happens together with the update of your registration.

Quiero cambiar mi domicilio fiscal.
I want to change my tax address.
A2 In the app
35
You receive a letter from the tax office and ask for an explanation

💡 Letters from the Agencia Tributaria have a deadline (plazo); if you don't understand, come to an appointment with the letter and ask what is required of you.

He recibido esta carta y no entiendo qué tengo que hacer.
I've received this letter and I don't understand what I have to do.
B1 In the app

All 35 situations in this category are in the course

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