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Spanish for life in Spain

Doctor and pharmacy in Spanish: explaining what hurts

centro de saludfarmaciaurgenciastarjeta sanitaria

The “Doctor and pharmacy” category of the course “Spanish for life in Spain”: 40 situations with the phrases you will say and what you will hear in reply. The conversations take place at: Centro de salud / médico de cabecera (the health centre and the family doctor), Especialista / volante (a specialist and the referral), Farmacia / receta (pharmacy and the prescription), Urgencias / hospital (emergency and the hospital), Dentista / análisis (dentist and tests).

Every situation has a pronunciation guide, a translation, a “how it's done” tip and audio. 1 situation is fully open on the website; in the rest the first phrase is open and the dialogue is in the app. Levels: A1-A2-B1.

What to know before you go

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In Spain you see a doctor by appointment (cita previa): by phone, in your region's app or at the centro de salud desk; the family doctor (médico de cabecera) sees patients by appointment, except for urgent cases.
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You arrive a few minutes before the time and show your tarjeta sanitaria; in the waiting room you greet everyone (buenos días) and wait outside the surgery until you are called.
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To get the tarjeta sanitaria individual you need an identity document, the certificado de empadronamiento and your social security number (número de afiliación).
40 situations1 fully openAudio and a pronunciation guideA1-B1
Place
Level
Centro de salud / médico de cabecera
the health centre and the family doctor
10 situations
1
You phone the clinic to book a doctor's appointment

💡 In Spain you see a doctor by appointment (cita previa): by phone, in your region's app or at the centro de salud desk; the family doctor (médico de cabecera) sees patients by appointment, except for urgent cases.

Centro de salud, buenos días.
Health centre, good morning.
A2✓ Open
2
You arrive for your appointment and give your surname at reception

💡 You arrive a few minutes before the time and show your tarjeta sanitaria; in the waiting room you greet everyone (buenos días) and wait outside the surgery until you are called.

Buenos días, tengo cita con la doctora Martínez a las diez.
Good morning, I have an appointment with Dr Martínez at ten.
A2 In the app
3
You are at the clinic for the first time and ask to be registered

💡 To get the tarjeta sanitaria individual you need an identity document, the certificado de empadronamiento and your social security number (número de afiliación).

Buenos días, quisiera la tarjeta sanitaria. Soy nuevo en la ciudad.
Good morning, I'd like the health card. I'm new in the city.
A2 In the app
4
You explain to the doctor what is bothering you

💡 The doctor starts with ¿Qué le pasa? or ¿Qué le trae por aquí?; the simplest answer is Me duele... (it hurts) or Tengo... (I have).

Buenos días. ¿Qué le pasa?
Good morning. What's the matter?
A2 In the app
5
The doctor asks about allergies and medicines

💡 Useful words: alergia (allergy), medicamento (medicine), tomar (to take), embarazada (pregnant), penicilina (penicillin).

¿Es alérgico a algún medicamento?
Are you allergic to any medicine?
A2 In the app
6
You ask for a sick note (sick leave)

💡 A sick note is a parte de baja: the doctor issues it and the parte de confirmación extends it weekly; it is passed to the employer in the first days of illness.

Doctora, necesito un parte de baja para el trabajo.
Doctor, I need a sick note for work.
A2 In the app
7
You want a flu jab

💡 The flu shot in autumn is free for older people and risk groups; you book at the centro de salud, pharmacies do not usually give it.

Buenos días, quería vacunarme contra la gripe.
Good morning, I'd like to get the flu vaccine.
A2 In the app
8
The doctor gives advice and explains how to take the medicine

💡 Prescriptions say cada ocho horas (every eight hours), con las comidas (with meals), en ayunas (on an empty stomach), antes de dormir (before bed).

Le voy a recetar un antibiótico. Tómelo cada ocho horas, con las comidas.
I'll prescribe an antibiotic. Take it every eight hours, with meals.
B1 In the app
9
You return for a check-up and the doctor asks how you are feeling

💡 At a follow-up the doctor asks ¿Cómo se encuentra? (how are you feeling); if the medicine isn't helping or has side effects, say so plainly.

¿Cómo se encuentra hoy?
How are you feeling today?
B1 In the app
10
You book your child in with the paediatrician

💡 Children up to fourteen are seen by the paediatrician (pediatra) at the centro de salud; you book under the parent's name and show the child's tarjeta sanitaria.

Buenos días, quisiera una cita con el pediatra para mi hija.
Good morning, I'd like an appointment with the paediatrician for my daughter.
A2 In the app
Especialista / volante
a specialist and the referral
7 situations
11
The doctor gives you a referral to a specialist

💡 In the public system you see a specialist (especialista) with a referral (volante or derivación) from the family doctor; the hospital usually books and notifies you by letter or SMS.

Le voy a derivar al dermatólogo.
I'm going to refer you to the dermatologist.
A2 In the app
12
You phone the hospital to book a specialist

💡 The appointment number at the hospital is the número de cita; when asked ¿Para qué especialidad? you answer with the name: traumatología, cardiología, ginecología.

Hospital, ¿en qué puedo ayudarle?
Hospital, how can I help you?
A2 In the app
13
You change your appointment time because you cannot come

💡 If you cannot come, cancel or move the appointment in advance: that way someone else gets the slot and the system does not count a no-show.

Buenos días, no puedo ir a mi cita del jueves. ¿Puedo cambiarla?
Good morning, I can't make my Thursday appointment. Can I change it?
A2 In the app
14
The doctor explains which tests you need to have

💡 Blood tests (análisis de sangre) are done on an empty stomach (en ayunas) in the morning; the doctor issues the request and the place and time are written on the paper.

Necesito que se haga unos análisis de sangre.
I need you to have some blood tests.
B1 In the app
15
You get your test results

💡 Words from the report: resultados (results), normal, alto (high), bajo (low), colesterol, glucosa; the doctor explains what needs attention.

Buenos días, vengo a recoger los resultados de los análisis.
Good morning, I've come for the test results.
B1 In the app
16
You have been prescribed an X-ray and ask how to prepare

💡 For an X-ray (radiografía) you take the request and your ID; jewellery comes off, and pregnancy must be mentioned beforehand.

Buenas tardes, vengo para una radiografía de tórax.
Good afternoon, I'm here for a chest X-ray.
A2 In the app
17
You book a physiotherapist

💡 A course of treatment is sesiones; the physiotherapist asks where it hurts and explains the exercises to do at home.

¿Qué le duele exactamente?
What exactly hurts?
A2 In the app
Farmacia / receta
pharmacy and the prescription
8 situations
18
You ask the pharmacy for something for a sore throat

💡 At the pharmacy (farmacia) many medicines are available without a prescription; the pharmacist (farmacéutico) asks what hurts and advises; do not hesitate to say what you need.

Buenas tardes, ¿tiene algo para el dolor de garganta?
Good afternoon, do you have something for a sore throat?
A1 In the app
19
You collect medicine on an electronic prescription

💡 Receta electrónica: the doctor puts the prescription in the system and at the pharmacy you show your tarjeta sanitaria; the pharmacist sees what is prescribed and hands it over.

Buenos días, vengo a recoger unas medicinas con receta electrónica.
Good morning, I've come for some medicine on an electronic prescription.
A2 In the app
20
You ask whether there is a cheaper generic

💡 A generic is genérico, a branded drug is de marca; the active ingredient is principio activo; the pharmacist may offer a generic if the prescription allows.

¿Tiene este medicamento en genérico?
Do you have this medicine as a generic?
A2 In the app
21
You look for an on-duty pharmacy at night

💡 At night and at weekends a farmacia de guardia is open; its address is on the door of every pharmacy or on the city's pharmacists' website.

Perdone, ¿hay alguna farmacia de guardia cerca?
Excuse me, is there a duty pharmacy nearby?
A2 In the app
22
You ask for medicine for a child with a temperature

💡 For children the dose depends on weight or age: según el peso; syrup is jarabe, suppositories supositorios, drops gotas.

Buenos días, mi hijo tiene fiebre. ¿Qué le puedo dar?
Good morning, my son has a fever. What can I give him?
A2 In the app
23
You ask whether medicines can be taken together

💡 Before combining medicines ask the pharmacist: he sees what you already take and warns about dangerous combinations.

Perdone, tomo este medicamento. ¿Puedo tomar también ibuprofeno?
Excuse me, I'm taking this medicine. May I also take ibuprofen?
B1 In the app
24
You buy plasters and a thermometer at the pharmacy

💡 Pharmacy words: tirita (plaster), termómetro, gasas (gauze), mascarilla (mask), crema (cream).

Buenos días, quisiera tiritas y un termómetro.
Good morning, I'd like plasters and a thermometer.
A1 In the app
25
You ask about side effects

💡 Side effects are efectos secundarios; read the prospecto (leaflet): it states when to see a doctor immediately.

¿Este medicamento tiene efectos secundarios?
Does this medicine have side effects?
B1 In the app
Urgencias / hospital
emergency and the hospital
7 situations
26
You arrive at the emergency department in pain

💡 At the hospital urgencias the urgency is assessed first (triaje): the most serious are seen first, so someone who came later may go in earlier.

Buenas noches, me duele mucho el estómago.
Good evening, my stomach hurts a lot.
A2 In the app
27
You explain at triage what happened

💡 Useful phrases: Me he caído (I fell), Me he cortado (I cut myself), Me he torcido el tobillo (I twisted my ankle), No puedo respirar (I can't breathe).

Cuénteme qué ha pasado.
Tell me what happened.
A2 In the app
28
You say that your chest hurts

💡 Chest pain or difficulty breathing is a reason to call 112 or go straight to urgencias; say it as the first sentence at triage.

Tengo dolor en el pecho y me cuesta respirar.
I have pain in my chest and it's hard to breathe.
A2 In the app
29
Your child fell and hit their head

💡 If a child hit their head and was limp, vomited or lost consciousness, go straight to urgencias or call 112; say how and when it happened.

Mi hijo se ha caído del columpio y se ha dado un golpe en la cabeza.
My son fell off the swing and hit his head.
A2 In the app
30
The doctor discharges you and gives you a discharge letter

💡 After emergency care you get an informe de alta (discharge report): keep it and show it to your family doctor; it states the diagnosis and what to do next.

No tiene nada grave. Le damos el alta con un informe.
It's nothing serious. We're discharging you with a report.
B1 In the app
31
You call an ambulance through 112

💡 The emergency number is 112 (free, 24 hours); the operator asks what happened, the address and whether the person is breathing; do not hang up until told.

Emergencias, ciento doce. ¿Qué ha ocurrido?
Emergencies, one-one-two. What has happened?
A2 In the app
32
You wait in the emergency department and ask how much longer

💡 Waiting at urgencias can be long; ask politely: ¿Falta mucho? or ¿Sabe cuánto tardarán?; if you get worse, tell the staff.

Disculpe, ¿falta mucho para que me atiendan?
Excuse me, is it much longer until I'm seen?
A2 In the app
Dentista / análisis
dentist and tests
8 situations
33
You phone the dentist because of a toothache

💡 Public dentistry in Spain is limited (children and emergencies), so adults usually go to a private dentist; ask for a quote (presupuesto) before treatment.

Clínica dental, buenos días.
Dental clinic, good morning.
A2 In the app
34
The dentist examines a tooth and explains what to do

💡 Words: muela (molar), empaste (filling), caries (cavity), extracción (extraction), limpieza (cleaning), anestesia (anaesthetic).

Abra la boca. Esta muela tiene una caries grande.
Open your mouth. This molar has a big cavity.
A2 In the app
35
You ask the price of the treatment

💡 Asking for a presupuesto before treatment is normal; ask directly: ¿Cuánto me costaría?; private clinics state the price before they start.

¿Cuánto me costaría el empaste?
How much would the filling cost?
A2 In the app
36
You go for a teeth clean

💡 A preventive clean (limpieza) is recommended once a year or every six months; gums may be sensitive afterwards, which is temporary.

Buenas tardes, vengo para una limpieza dental.
Good afternoon, I'm here for a dental cleaning.
A2 In the app
37
You bring your child to the children's dentist

💡 In many regions children get a free dental check in the public system (PADI or similar programmes); ask at the centro de salud how to book.

Buenos días, traigo a mi hijo para la revisión.
Good morning, I've brought my son for the check-up.
A2 In the app
38
The dentist advises how to look after your teeth

💡 Useful: cepillarse los dientes (brush teeth), hilo dental (floss), pasta (toothpaste), enjuague (mouthwash); twice a day is dos veces al día.

Debe cepillarse los dientes dos veces al día y usar hilo dental.
You should brush your teeth twice a day and use floss.
B1 In the app
39
You report a broken tooth

💡 A broken or knocked-out tooth is an emergency: keep the fragment in milk or water and see a dentist the same day.

Buenas tardes, se me ha roto un diente.
Good afternoon, I've broken a tooth.
A2 In the app
40
You arrange your next visit after treatment

💡 Next visits are booked on the way out at the desk; keep the reminder card, and if you cannot come, tell them in advance.

Vuelva dentro de seis meses para una revisión.
Come back in six months for a check-up.
B1 In the app

All 40 situations in this category are in the course

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