Polish · PESEL / urząd gminy
At reception you do not know which window to go to: what to say in Polish
In the reception area you don't know which window to go to.
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How it's done. In Polish offices you often take a numerek (queue number) at a machine and wait until it appears on the board with a okienko (window) number.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
YOU START
Przepraszam, gdzie mogę wziąć numerek?
Psheh-PRAH-shuhm, gdzyeh MOH-geh vzyohntsy noo-MEH-rek?
Excuse me, where can I take a number?
Or say:Przepraszam, do którego okienka mam iść w sprawie PESEL?
Psheh-PRAH-shuhm, doh ktoo-REH-goh oh-KYAYN-kuh mahm eesytsy f SPRAH-vyeh PEH-sel?
THEY SAY
Numerek jest tam, przy automacie. Proszę wybrać opcję PESEL.Noo-MEH-rek yehst tahm, pshih ow-toh-MAH-tsyeh. PROH-sheh VIH-bruhtsy OP-tsyeh PEH-sel.
The number is there by the machine. Please choose the PESEL option.
They might also say:
Tam, przy wejściu. Proszę wybrać odpowiednią sprawę.
Tahm, pshih VAYSY-tsyoo. PROH-sheh VIH-bruhtsy ot-poh-VYEHD-nyom SPRAH-veh.
There, by the entrance. Please choose the appropriate matter.
2
YOU FINISH
Dziękuję. A potem?
Dzyayn-KOO-eh. Uh POH-tem?
Thank you. And then?
THEY SAY
Proszę czekać na wywołanie na tablicy.PROH-sheh CHEH-kuhtsy nuh vih-voh-VAH-nyeh nuh tuh-BLEE-tsih.
Please wait for your call on the board.
The course is in the app
This dialogue is part of the course “Polish for life in Poland”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
Przepraszam
Psheh-PRAH-shuhm
verb
excuse me, sorry
gdzie
gdzyeh
adverb
where
mogę
MOH-geh
verb
I can
wziąć
vzyohntsy
verb
to take
numerek
noo-MEH-rek
noun
ticket number
jest
yehst
verb
is
14 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Proszę powtórzyć.
PROH-sheh pof-TOO-zhitsy.
Please repeat that.
Proszę mówić wolniej.
PROH-sheh MOO-veetsy VOL-nyay.
Please speak more slowly.
Proszę mi to pokazać.
PROH-sheh mee toh poh-KAH-zuhtsy.
Please show me.
Similar situations
You need a certificate of registrationPESEL / urząd gminy · A2 in the app
→You book an appointment at the office onlinePESEL / urząd gminy · A2 in the app
→You want to check whether your PESEL has UKR statusPESEL / urząd gminy · A2 in the app
→You go to the gmina office to get a PESEL numberPESEL / urząd gminy · A2 in the app
→Found a mistake? Write to us and we will fix it. This is language help, not medical or legal advice.Report