Polish · Zguba / rzeczy znalezione
Your phone was stolen and you phone your operator to block the SIM card: what to say in Polish
Your phone was stolen and you phone your provider to block the SIM card.
💡
How it's done. If your phone is stolen, block the SIM card with your provider straight away, change your passwords and report it to the police; you can usually keep your number on a new card.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
Tap ▶ to listen, or “Show” to show the phrase to the other person. The switch at the bottom of the card changes the masculine and feminine form.
1
THEY SPEAK FIRST
THEY SAY
Biuro obsługi klienta, słucham.BYOO-roh op-SVOO-gee KLYAYN-tuh, SVOO-khuhm.
Customer service, I'm listening.
They might also say:
Dzień dobry, obsługa klienta. W czym mogę pomóc?
Dzyayn DOH-brih, op-SVOO-guh KLYAYN-tuh. V chim MOH-geh POH-moots?
Good day, customer service. How can I help?
YOU REPLY
Dzień dobry, skradziono mi telefon. Chciałbym zablokować kartę SIM.
Dzyayn DOH-brih, skruhd-ZYOH-noh mee teh-LEH-fohn. KHTSYAHV-bim zuh-bloh-KOH-vuhtsy KAHR-teh Seem.
Good day, my phone was stolen. I'd like to block the SIM card.
Or say:Dzień dobry, mój telefon zniknął. Proszę zablokować moją kartę SIM.
Dzyayn DOH-brih, mooy teh-LEH-fohn ZNEEK-nov. PROH-sheh zuh-bloh-KOH-vuhtsy MOY-om KAHR-teh Seem.
Speaking as:
THEY SAY
Bardzo mi przykro. Na kogo jest zarejestrowany numer?BAHRD-zoh mee PSHIH-kroh. Nuh KOH-goh yehst zuh-reh-ehs-troh-VAH-nih NOO-mehr?
I'm very sorry. In whose name is the number registered?
They might also say:
Przykro mi. Na jakie nazwisko jest umowa?
PSHIH-kroh mee. Nuh YAH-kyeh nuhz-VEES-koh yehst oo-MOH-vuh?
I'm sorry. In what name is the contract?
2
YOU REPLY
Na moje nazwisko, Kowalenko.
Nuh MOH-eh nuhz-VEES-koh, Koh-vuh-LAYN-koh.
In my name, Kowalenko.
THEY SAY
Dobrze, widzę pana w systemie. Blokuję kartę. Nową kartę SIM wyślemy pocztą.DOB-zheh, VEED-zeh PAH-nuh f sis-TEH-myeh. Bloh-KOO-eh KAHR-teh. NOH-vom KAHR-teh Seem visy-LEH-mih POCH-tom.
Good, I can see you in the system. I'm blocking the card. We'll send a new SIM card by post.
3
YOU REPLY
Czy mogę zachować numer?
Chih MOH-geh zuh-KHOH-vuhtsy NOO-mehr?
Can I keep the number?
THEY SAY
Tak, numer pozostanie ten sam.Tahk, NOO-mehr poh-zos-TAH-nyeh tayn sahm.
Yes, the number will stay the same.
4
YOU FINISH
To bardzo pomocne. Dziękuję!
Toh BAHRD-zoh poh-MOTS-neh. Dzyayn-KOO-eh!
That is very helpful. Thank you!
Words worth knowing
Biuro
BYOO-roh
noun
office
obsługi
op-SVOO-gee
noun
service (genitive)
klienta
KLYAYN-tuh
noun
customer (genitive)
słucham
SVOO-khuhm
verb
I am listening
Dzień
Dzyayn
noun
day
dobry
DOH-brih
adjective
good
skradziono
skruhd-ZYOH-noh
verb
was stolen
telefon
teh-LEH-fohn
noun
phone
Chciałbym
KHTSYAHV-bim
verb
I would like
All the words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Proszę powtórzyć.
PROH-sheh pof-TOO-zhitsy.
Please repeat that.
Proszę mówić wolniej.
PROH-sheh MOO-veetsy VOL-nyay.
Please speak more slowly.
Proszę to napisać.
PROH-sheh toh nuh-PEE-suhtsy.
Please write it down.
Similar situations
You lost a bag and ask at the lost property officeZguba / rzeczy znalezione · A2✓ Fully open
→Your card was stolen and you phone the bankZguba / rzeczy znalezione · A2✓ Fully open
→You lost your passport and ask what to doZguba / rzeczy znalezione · A2✓ Fully open
→After a collision between bicycles the other cyclist asks if you are all rightPogotowie / wypadek · A2✓ Fully open
→Found a mistake? Write to us and we will fix it. This is language help, not medical or legal advice.Report