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Send a parcel to Ukraine: what to say in Portuguese

You send a parcel to Ukraine at the CTT post office.

CTT7 linesLevel A2For life in Portugal The rest of the dialogue is in the app
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How it's done. Parcels going outside the EU (including to Ukraine) need a customs declaration: a list of the items and their value.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.

Cheat sheet for your visit

The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.

1
YOU START
Queria enviar esta encomenda para a Ucrânia.
KREE-uh ayn-vee-AHR ESH-tuh ayn-koo-MAYN-duh pruh uh oo-KRAH-nyuh.
I'd like to send this parcel to Ukraine.
THEY SAY
O que é que tem dentro?
Oo k eh k tayn DAYN-troo?
What's inside?
They might also say:
O que vai dentro da encomenda?
Oo k vigh DAYN-troo duh ayn-koo-MAYN-duh?
What is inside the parcel?
in the app
2
YOU REPLY
Roupa e brinquedos para a família.
ROH-puh ee breen-KEH-doosh pruh uh fuh-MEE-lyuh.
Clothes and toys for the family.
THEY SAY
Quer com seguro?
Kehr kohn sih-GOO-roo?
Do you want insurance?
in the app
3
YOU REPLY
Não, sem seguro.
Now, sayn sih-GOO-roo.
No, without insurance.
THEY SAY
São cinco quilos: trinta e dois euros.
Sow SEEN-koo KEE-loosh: TREEN-tuh ee doyz EH-oo-roosh.
It's five kilos: thirty-two euros.
in the app
4
YOU FINISH
Muito obrigado!
MWEE-too oh-bree-GAH-doo!
Thank you very much!
Or say:Obrigado, até logo!
oh-bree-GAH-doo, uh-TEH LOH-goo!

The course is in the app

This dialogue is part of the course “Portuguese for life in Portugal”: 416 situations with audio, a pronunciation guide and spaced review.

On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.

Words worth knowing

Queria
KREE-uh
verb
would like (polite)
enviar
ayn-vee-AHR
verb
to send
encomenda
ayn-koo-MAYN-duh
noun
parcel
é
eh
verb
is
tem
tayn
verb
have
dentro
DAYN-troo
adverb
inside (dentro de - within, in: of time)

23 more words, with explanations, base forms and tap-a-word help, are in the app.

If you did not understand

Pode repetir, por favor?
Pod rih-pih-TEER, poor fuh-VOR?
Can you repeat that, please?
Pode falar mais devagar, por favor?
Pod fuh-LAHR mighzh dvuh-GAHR, poor fuh-VOR?
Can you speak more slowly, please?

All 21 rescue phrases in Portuguese →

Found a mistake? Write to us and we will fix it. This is language help, not medical or legal advice.Report