Home›Portuguese›Bank and post office›The clerk asks: standard or registered?
Portuguese · CTT

The clerk asks: standard or registered: what to say in Portuguese

At the post office they ask: ordinary letter or registered?

CTT6 linesLevel A1For life in Portugal The rest of the dialogue is in the app
💡
How it's done. Registado - registered mail with a tracking number; important documents are better sent this way.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.

Cheat sheet for your visit

The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.

1
THEY SPEAK FIRST
THEY SAY
É correio normal ou registado?
Eh koo-RAY-oo noor-MAHL oh rih-zheesh-TAH-doo?
Is it ordinary mail or registered?
They might also say:
Quer correio normal ou registado?
Kehr koo-RAY-oo noor-MAHL oh rih-zheesh-TAH-doo?
Do you want normal or registered mail?
YOU REPLY
Qual é a diferença?
Kwahl eh uh dee-fih-RAYN-suh?
What's the difference?
THEY SAY
O registado tem número para seguir.
Oo rih-zheesh-TAH-doo tayn NOOM-roo pruh sih-GEER.
Registered mail has a number you can track.
in the app
2
YOU REPLY
Registado, por favor.
Rih-zheesh-TAH-doo, poor fuh-VOR.
Registered, please.
THEY SAY
Quer com aviso de receção?
Kehr kohn uh-VEE-zoo d rih-seh-SOW?
Do you want a notice of receipt?
in the app
3
YOU FINISH
Não, obrigado.
Now, oh-bree-GAH-doo.
No, thank you.

The course is in the app

This dialogue is part of the course “Portuguese for life in Portugal”: 416 situations with audio, a pronunciation guide and spaced review.

On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.

Words worth knowing

É
Eh
verb
is
correio
koo-RAY-oo
noun
post
normal
noor-MAHL
adjective
normal, ordinary
registado
rih-zheesh-TAH-doo
adjective
registered
diferença
dee-fih-RAYN-suh
noun
difference
tem
tayn
verb
have

16 more words, with explanations, base forms and tap-a-word help, are in the app.

If you did not understand

Desculpe, não percebi.
Dish-KOOLP, now pir-sih-BEE.
Sorry, I didn't understand.
O que quer dizer isto?
Oo k kehr dee-ZEHR EESH-too?
What does this mean?

All 21 rescue phrases in Portuguese →

Found a mistake? Write to us and we will fix it. This is language help, not medical or legal advice.Report