Portuguese · Banco
Your card has been blocked: what to say in Portuguese
Your bank card has been blocked.
💡
How it's done. Most banks let you block and unblock a card temporarily in the app - it's quicker than going to a branch.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
YOU START
O meu cartão está bloqueado.
Oo meh-oo kuhr-TOW shtah bloo-kee-AH-doo.
My card is blocked.
Or say:O cartão não passa em nenhum lado.
Oo kuhr-TOW now PAH-suh ayn nih-NYOON LAH-doo.
THEY SAY
Errou o PIN três vezes?Ee-ROH oo peen trezh VEH-zish?
Did you enter the wrong PIN three times?
They might also say:
Enganou-se no PIN três vezes?
Ayn-guh-NOH-s noo peen trezh VEH-zish?
Did you get your PIN wrong three times?
2
YOU REPLY
Sim, enganei-me no código.
Seen, ayn-guh-NAY-m noo KOH-dee-goo.
Yes, I got the code wrong.
THEY SAY
Foi bloqueado por segurança.Foy bloo-kee-AH-doo poor sih-goo-RAHN-suh.
It was blocked for security reasons.
3
YOU REPLY
E agora, o que é que faço?
Ee uh-GOH-ruh, oo k eh k FAH-soo?
And what do I do now?
THEY SAY
Tem de pedir um cartão novo, chega por correio.Tayn d pih-DEER oon kuhr-TOW NOH-voo, SHEH-guh poor koo-RAY-oo.
You need to order a new card, it comes by post.
4
YOU FINISH
Muito obrigado!
MWEE-too oh-bree-GAH-doo!
Thank you very much!
Or say:Obrigado, até logo!
oh-bree-GAH-doo, uh-TEH LOH-goo!
The course is in the app
This dialogue is part of the course “Portuguese for life in Portugal”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
cartão
kuhr-TOW
noun
card
está
shtah
verb
is, is located (now)
bloqueado
bloo-kee-AH-doo
adjective
blocked
Errou
Ee-ROH
verb
made a mistake (you), entered wrongly
PIN
peen
noun
PIN
vezes
VEH-zish
noun
times (às vezes - sometimes)
24 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Pode falar mais devagar, por favor?
Pod fuh-LAHR mighzh dvuh-GAHR, poor fuh-VOR?
Can you speak more slowly, please?
Similar situations
Found a mistake? Write to us and we will fix it. This is language help, not medical or legal advice.Report