Portuguese · Segurança Social
Call the Segurança Social: what to say in Portuguese
You phone Segurança Social with a question.
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How it's done. The Segurança Social line often has a long wait; many questions are quicker to resolve through Segurança Social Direta.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
THEY SPEAK FIRST
THEY SAY
Segurança Social, bom dia. Em que posso ajudar?Sih-goo-RAHN-suh soo-see-AHL, bohn DEE-uh. Ayn k POH-soo uh-zhoo-DAHR?
Segurança Social, good morning. How can I help?
YOU REPLY
Bom dia. Tenho uma dúvida sobre o meu processo.
Bohn DEE-uh. TEH-nyoo OO-muh DOO-vee-duh sobr oo meh-oo proo-SEH-soo.
Good morning. I have a question about my case.
THEY SAY
Diga-me o seu NISS.DEE-guh-m oo seh-oo nees.
Tell me your NISS.
They might also say:
Confirme a data de nascimento.
Kohn-FEERM uh DAH-tuh d nuhsh-see-MAYN-too.
Confirm your date of birth.
2
YOU FINISH
Um momento, vou ver.
oon moo-MAYN-too, voh vehr.
One moment, I'll check.
Or say:Sim, um momento, vou ver.
seen oon moo-MAYN-too, voh vehr.
The course is in the app
This dialogue is part of the course “Portuguese for life in Portugal”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
Segurança
Sih-goo-RAHN-suh
noun
safety
Social
soo-see-AHL
adjective
social
bom
bohn
adjective
good
dia
DEE-uh
noun
day
posso
POH-soo
verb
(I) can
ajudar
uh-zhoo-DAHR
verb
to help
16 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Pode falar mais devagar, por favor?
Pod fuh-LAHR mighzh dvuh-GAHR, poor fuh-VOR?
Can you speak more slowly, please?
Ainda estou a aprender português.
Uh-EEN-duh shtoh uh uh-prayn-DEHR poor-too-GESH.
I'm still learning Portuguese.
Similar situations
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