Portuguese · Estafeta
Explain how to find your entrance and doorbell: what to say in Portuguese
The courier can't tell which bell to ring and phones you.
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How it's done. Flats are given by floor and side: 2.º Esq. is "second floor, left", Dto. is right. Floors count up from rés-do-chão (the ground floor), so 2.º is two floors above it.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
THEY SPEAK FIRST
THEY SAY
Não encontro o seu nome na campainha.Now ayn-KOHN-troo oo seh-oo nohm nuh kuhm-puh-EE-nyuh.
I can't see your name on the doorbell.
They might also say:
Qual é a campainha?
Kwahl eh uh kuhm-puh-EE-nyuh?
Which bell is it?
YOU REPLY
É o segundo esquerdo.
Eh oo sih-GOON-doo SHKEHR-doo.
It's the second floor, on the left.
Or say:É a campainha do terceiro direito.
Eh uh kuhm-puh-EE-nyuh doo tir-SAY-roo dih-RAY-too.
THEY SAY
Não tem elevador? Pode descer?Now tayn ee-lih-vuh-DOR? Pod dish-SEHR?
No lift? Can you come down?
2
YOU FINISH
Sim, já desço.
Seen, zhah DESH-soo.
Yes, I'll come down now.
THEY SAY
Obrigado. Até já.Oh-bree-GAH-doo. Uh-TEH zhah.
Thank you. See you in a moment.
The course is in the app
This dialogue is part of the course “Portuguese for life in Portugal”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
Não
Now
adverb
no
encontro
ayn-KOHN-troo
verb
(I) find
nome
nohm
noun
name
campainha
kuhm-puh-EE-nyuh
noun
doorbell (entry phone)
É
Eh
verb
is
esquerdo
SHKEHR-doo
adjective
left (of a flat: on the left)
13 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Pode repetir, por favor?
Pod rih-pih-TEER, poor fuh-VOR?
Can you repeat that, please?
Pode falar mais devagar, por favor?
Pod fuh-LAHR mighzh dvuh-GAHR, poor fuh-VOR?
Can you speak more slowly, please?
Similar situations
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