Czech · Zásilkovna / výdejní místo
You collect a parcel from a shop pickup point: what to say in Czech
You collect a parcel at a pick-up point in a shop.
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How it's done. At a pick-up point in a shop you show the code or notice and an ID; someone else can collect it for you only with your written authorisation and a copy of your ID.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
YOU START
Dobrý den, přišel{|a} jsem si vyzvednout balík. Tady je kód.
DOH-brih dayn, PRSHEE-shel ysem see VIZ-ved-noh-oot BAH-leek. TAH-dih yeh kot.
Good day, I've come to collect a parcel. Here is the code.
Or say:Dobrý den, můj balík je u vás podle zprávy.
DOH-brih dayn, mooy BAH-leek yeh oo vahs POH-dleh SPRAH-vih.
THEY SAY
Máte doklad totožnosti? Musím ověřit údaje.MAH-teh DOH-kluht TOH-tozh-nos-tee? MOO-seem OH-vyehr-zheet OO-duh-eh.
Do you have an ID? I have to check the details.
They might also say:
Ukažte prosím doklad a kód vyzvednutí.
OO-kuhsh-teh PROH-seem DOH-kluhd uh kod VIZ-ved-noo-tee.
Please show your ID and the pick-up code.
2
YOU REPLY
Tady je doklad a kód v telefonu.
TAH-dih yeh DOH-kluhd uh kod f TEH-leh-foh-noo.
Here is my ID and the code on the phone.
THEY SAY
Děkuji. Chvilku. Tady je balík. Podepište se prosím.DYEH-kooy-ee. KHVEEL-koo. TAH-dih yeh BAH-leek. POH-deh-peesh-teh seh PROH-seem.
Thank you. One moment. Here is the parcel. Please sign.
3
YOU REPLY
Musím ještě něco zaplatit?
MOO-seem YEHSH-tyeh NYEH-tsoh ZAH-pluh-teet?
Do I have to pay anything else?
THEY SAY
Ne, všechno je zaplaceno. Hezký den!Neh, FSHEKH-noh yeh ZAH-pluh-tseh-noh. GES-kih dayn!
No, everything is paid. Have a nice day!
4
YOU FINISH
Děkuji, na shledanou!
DYEH-kooy-ee, nuh SKHLEH-duh-noh-oo!
Thank you, goodbye!
The course is in the app
This dialogue is part of the course “Czech for life in Czechia”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
Dobrý
DOH-brih
adjective
good
den
dayn
noun
day
jsem
ysem
verb
I am
vyzvednout
VIZ-ved-noh-oot
verb
to collect
balík
BAH-leek
noun
parcel
Tady
TAH-dih
adverb
here
26 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Můžete to zopakovat, prosím?
MOO-zheh-teh toh ZOH-puh-koh-vuht, PROH-seem?
Can you repeat that, please?
Můžete mluvit pomaleji, prosím?
MOO-zheh-teh MLOO-veet POH-muh-lay-ee, PROH-seem?
Can you speak more slowly, please?
Můžete mi to ukázat?
MOO-zheh-teh mee toh OO-kuh-zuht?
Can you show me?
Similar situations
You collect a parcel from a pickup pointZásilkovna / výdejní místo · A1 in the app
→You are waiting for a parcel and it still has not comeZásilkovna / výdejní místo · A2 in the app
→You look for a parcel locker for a parcelZásilkovna / výdejní místo · A2 in the app
→You collect a parcel from a locker with a QR code for the first timeZásilkovna / výdejní místo · A2 in the app
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