German · Kleidung / Umtausch
You return a jacket bought in the sale and are offered a voucher: what to say in German
You return a jacket bought on sale and are offered a voucher.
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How it's done. For reduced goods (reduzierte Ware) a shop often gives only a Gutschein (voucher) and not money; ask about the exchange period and keep the Kassenbon (receipt).Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
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The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
YOU START
Entschuldigung, kann ich diese Jacke umtauschen? Ich habe sie im Angebot gekauft.
Aynt-SHOOL-dee-goong, kahn eekh DEE-zeh YAH-keh OOM-tow-shayn? Eekh KHAH-beh zee eem AHN-geh-bot geh-KOWFT.
Excuse me, can I exchange this jacket? I bought it in the sale.
Or say:Entschuldigung, gilt das Rückgaberecht auch für reduzierte Ware?
Aynt-SHOOL-dee-goong, geelt dahs RYOOK-guh-beh-rekht owkh fyoor reh-doo-TSEER-teh VAH-reh?
THEY SAY
Ja, aber bei reduzierter Ware gibt es oft nur einen Gutschein, kein Geld.Yah, AH-buh bigh reh-doo-TSEER-tuh VAH-reh geept es oft noor IGH-nayn GOO-chighn, kighn gelt.
Yes, but for reduced goods you often get only a voucher, not money.
They might also say:
Ja, aber bei Angeboten bekommen Sie meistens nur einen Gutschein.
Yah, AH-buh bigh AHN-geh-boh-tayn beh-KOH-mayn zee MIGHS-tayns noor IGH-nayn GOO-chighn.
Yes, but for sale items you mostly get only a voucher.
2
YOU REPLY
Verstehe. Wie lange kann ich sie umtauschen?
Fehrsh-TEH-eh. Vee LAHN-geh kahn eekh zee OOM-tow-shayn?
I see. How long can I exchange it?
THEY SAY
Vierzehn Tage mit dem Kassenbon. Die Jacke muss ungetragen sein.FEER-tsayn TAH-geh meet dem KAH-sayn-bohn. Dee YAH-keh moos OON-geh-truh-gayn zighn.
Fourteen days with the receipt. The jacket has to be unworn.
3
YOU REPLY
Dann nehme ich lieber einen Gutschein.
Dahn NEH-meh eekh LEE-buh IGH-nayn GOO-chighn.
Then I'd rather take a voucher.
THEY SAY
Gut. Hier ist Ihr Gutschein. Er gilt ein Jahr.Goot. Kheer eest eer GOO-chighn. Ehr geelt ighn yahr.
Good. Here is your voucher. It is valid for a year.
4
YOU FINISH
Danke!
DAHN-keh!
Thanks!
The course is in the app
This dialogue is part of the course “German for life in Germany”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
kann
kahn
verb
can
Jacke
YAH-keh
noun
jacket
umtauschen
OOM-tow-shayn
verb
to exchange
habe
KHAH-beh
verb
I have
Angebot
AHN-geh-bot
noun
offer, sale
gekauft
geh-KOWFT
verb
bought
42 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Können Sie das bitte wiederholen?
KYOH-nayn zee dahs BEE-teh vee-dehr-KHOH-layn?
Can you repeat that, please?
Können Sie bitte langsamer sprechen?
KYOH-nayn zee BEE-teh LAHNG-zuh-muh SHPREH-khayn?
Can you speak more slowly, please?
Was bedeutet das?
Vahs beh-DOY-tet dahs?
What does this mean?
Similar situations
You want to try on clothesKleidung / Umtausch · A1 in the app
→The size does not fit and you ask for anotherKleidung / Umtausch · A1 in the app
→You want to exchange something you boughtKleidung / Umtausch · A2 in the app
→You look for shoes in your size and do not know the German sizeKleidung / Umtausch · A1 in the app
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