Spanish · Punto de recogida
You collect a parcel from a pickup point: what to say in Spanish
You collect a parcel from a pick-up point.
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How it's done. At a pick-up point you show the code or barcode from the message and an ID; the parcel is held a few days, then returned to the sender.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
YOU START
Buenos días, vengo a recoger un paquete.
Boo-EH-nos DEE-uhs, BAYN-goh uh reh-koh-KHEHR oon puh-KEH-teh.
Good morning, I've come to collect a parcel.
THEY SAY
¿Tiene el código de recogida?TYEH-neh el KOH-dee-goh deh reh-koh-KHEE-duh?
Do you have the collection code?
They might also say:
¿Me enseña el código del mensaje?
Meh ayn-SEH-nyuh el KOH-dee-goh del mayn-SAH-kheh?
Can you show me the code from the message?
2
YOU REPLY
Sí, aquí lo tengo en el móvil.
See, uh-KEE loh TAYN-goh en el MOH-beel.
Yes, here I have it on my phone.
THEY SAY
Perfecto. Un momento, voy a buscarlo.Pehr-FEK-toh. Oon moh-MAYN-toh, boy uh boos-KAHR-loh.
Fine. One moment, I'll look for it.
3
YOU FINISH
Muchas gracias.
MOO-chuhs GRAH-syuhs.
Thank you very much.
THEY SAY
Aquí lo tiene. Firme aquí, por favor.Uh-KEE loh TYEH-neh. FEER-meh uh-KEE, por fuh-BOR.
Here it is. Sign here, please.
The course is in the app
This dialogue is part of the course “Spanish for life in Spain”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
Buenos
Boo-EH-nos
adjective
good (masc. plural)
días
DEE-uhs
noun
days
vengo
BAYN-goh
verb
I come
recoger
reh-koh-KHEHR
verb
to pick up, to collect
paquete
puh-KEH-teh
noun
parcel, packet
código
KOH-dee-goh
noun
code
21 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
¿Puede repetirlo, por favor?
Poo-EH-deh reh-peh-TEER-loh, por fuh-BOR?
Can you repeat that, please?
¿Puede hablar más despacio, por favor?
Poo-EH-deh uh-BLAHR mahs des-PAH-syoh, por fuh-BOR?
Can you speak more slowly, please?
¡Gracias!
GRAH-syuhs!
Thank you!
Similar situations
You ask where to find a pickup pointPunto de recogida · A2 in the app
→You use a parcel lockerPunto de recogida · A2 in the app
→They will not hand over the parcel because details are missingPunto de recogida · A2 in the app
→You ask how many days they will keep the parcelPunto de recogida · B1 in the app
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