Spanish · Mensajero
The courier delivering your parcel phones you: what to say in Spanish
A courier phones you who is delivering a parcel.
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How it's done. In Spain parcels are delivered by Correos, SEUR, MRW, GLS, Correos Express and others; the courier often phones before delivery and asks if you are at home; paquete is parcel, envío shipment.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
THEY SPEAK FIRST
THEY SAY
Hola, le llamo de SEUR. Tengo un paquete para usted. ¿Está en casa?OH-luh, leh YAH-moh deh Seh-oor. TAYN-goh oon puh-KEH-teh PAH-ruh oos-TED. Es-TAH en KAH-suh?
Hello, I'm calling from SEUR. I have a parcel for you. Are you at home?
They might also say:
Buenas, soy el repartidor. Le llevo un paquete. ¿Está en casa?
Boo-EH-nuhs, soy el reh-puhr-tee-DOR. Leh YEH-boh oon puh-KEH-teh. Es-TAH en KAH-suh?
Hello, I'm the courier. I'm bringing you a parcel. Are you at home?
YOU REPLY
Sí, estoy en casa.
See, es-TOY en KAH-suh.
Yes, I'm at home.
THEY SAY
Perfecto. Estoy ahí en diez minutos.Pehr-FEK-toh. Es-TOY uh-EE en dyehs mee-NOO-tos.
Fine. I'll be there in ten minutes.
2
YOU FINISH
Vale, le espero. Gracias.
BAH-leh, leh es-PEH-roh. GRAH-syuhs.
OK, I'll wait for you. Thanks.
THEY SAY
A usted. Hasta ahora.Uh oos-TED. AHS-tuh uh-OH-ruh.
Thank you. See you in a moment.
The course is in the app
This dialogue is part of the course “Spanish for life in Spain”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
llamo
YAH-moh
verb
I call
Tengo
TAYN-goh
verb
I have
paquete
puh-KEH-teh
noun
parcel, packet
casa
KAH-suh
noun
house, home
Sí
See
adverb
yes
estoy
es-TOY
verb
I am
18 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
¿Puede repetirlo, por favor?
Poo-EH-deh reh-peh-TEER-loh, por fuh-BOR?
Can you repeat that, please?
¿Puede hablar más despacio, por favor?
Poo-EH-deh uh-BLAHR mahs des-PAH-syoh, por fuh-BOR?
Can you speak more slowly, please?
Todavía no hablo bien español.
Toh-duh-BEE-uh noh AH-bloh byayn es-puh-NYOL.
I don't speak Spanish well yet.
¡Gracias!
GRAH-syuhs!
Thank you!
Similar situations
You will not be at home and ask for delivery on another dayMensajero · A2 in the app
→The courier is at your door with a parcelMensajero · A2 in the app
→The courier leaves the parcel with a neighbour or the conciergeMensajero · A2 in the app
→The courier did not come at the stated timeMensajero · B1 in the app
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