Spanish · Mensajero
The courier did not come at the stated time: what to say in Spanish
The courier did not come at the stated time.
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How it's done. You can track a parcel by its number (número de seguimiento) on the carrier's website; if the courier did not come, phone and ask for a new time.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
YOU START
Hola, esperaba un paquete hoy y no ha llegado.
OH-luh, es-peh-RAH-buh oon puh-KEH-teh oy ee noh uh yeh-GAH-doh.
Hello, I was expecting a parcel today and it hasn't arrived.
THEY SAY
Dígame el número de seguimiento, por favor.DEE-guh-meh el NOO-meh-roh deh seh-gee-MYAYN-toh, por fuh-BOR.
Tell me the tracking number, please.
They might also say:
¿Tiene el número de envío?
TYEH-neh el NOO-meh-roh deh ayn-BEE-oh?
Do you have the shipment number?
2
YOU REPLY
Es este.
Es ES-teh.
It's this one.
THEY SAY
Está en reparto, llegará esta tarde.Es-TAH en reh-PAHR-toh, yeh-guh-RAH ES-tuh TAHR-deh.
It's out for delivery, it will arrive this afternoon.
3
YOU FINISH
Vale, lo espero. Gracias.
BAH-leh, loh es-PEH-roh. GRAH-syuhs.
OK, I'll wait for it. Thanks.
THEY SAY
De nada. Disculpe el retraso.Deh NAH-duh. Dees-KOOL-peh el reh-TRAH-soh.
You're welcome. Sorry for the delay.
The course is in the app
This dialogue is part of the course “Spanish for life in Spain”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
esperaba
es-peh-RAH-buh
verb
I was waiting for
paquete
puh-KEH-teh
noun
parcel, packet
hoy
oy
adverb
today
no
noh
adverb
no
ha
uh
verb
has (auxiliary)
llegado
yeh-GAH-doh
verb
arrived
25 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
¿Puede repetirlo, por favor?
Poo-EH-deh reh-peh-TEER-loh, por fuh-BOR?
Can you repeat that, please?
¿Puede hablar más despacio, por favor?
Poo-EH-deh uh-BLAHR mahs des-PAH-syoh, por fuh-BOR?
Can you speak more slowly, please?
¿Puede escribírmelo, por favor?
Poo-EH-deh es-kree-BEER-meh-loh, por fuh-BOR?
Can you write it down for me, please?
Similar situations
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