Polish · Konto w banku
The cash machine kept your card: what to say in Polish
The cash machine kept your card.
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How it's done. If a cash machine keeps your card, go into a branch of that bank or phone the number shown on the machine; the card is often returned, otherwise it is blocked and replaced.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
YOU START
Dzień dobry, bankomat zatrzymał moją kartę.
Dzyayn DOH-brih, bahn-KOH-muht zuht-SHIH-muhv MOY-om KAHR-teh.
Good day, the cash machine has kept my card.
Or say:Dzień dobry, bankomat nie oddał mi karty.
Dzyayn DOH-brih, bahn-KOH-muht nyeh OD-duhv mee KAHR-tih.
THEY SAY
Bardzo mi przykro. Kiedy to się stało i w którym bankomacie?BAHRD-zoh mee PSHIH-kroh. KYEH-dih toh syeh STAH-voh ee f KTOO-rim bahn-koh-MAH-tsyeh?
I'm very sorry. When did that happen and at which machine?
They might also say:
Przykro mi. Kiedy i gdzie to się stało?
PSHIH-kroh mee. KYEH-dih ee gdzyeh toh syeh STAH-voh?
I'm sorry. When and where did it happen?
2
YOU REPLY
Przed chwilą, przed oddziałem.
Pshet KHFEE-lom, pshet odd-ZYAH-vem.
Just now, in front of the branch.
THEY SAY
Proszę chwilę poczekać, sprawdzę. Czy ma pan dokument tożsamości?PROH-sheh KHFEE-leh poh-CHEH-kuhtsy, SPRAHVD-zeh. Chih mah pahn doh-KOO-maynt tosh-suh-MOSY-tsee?
Please wait a moment, I'll check. Do you have an ID?
They might also say:
Sprawdzę to od razu. Poproszę dokument tożsamości.
SPRAHVD-zeh toh ot RAH-zoo. Poh-PROH-sheh doh-KOO-maynt tosh-suh-MOSY-tsee.
I'll check right away. Your ID, please.
3
YOU REPLY
Tak, proszę. Oto mój paszport.
Tahk, PROH-sheh. OH-toh mooy PAHSH-port.
Yes, here you are. Here is my passport.
THEY SAY
Dziękuję. Karta jest w bankomacie. Wyjmiemy ją i oddamy panu.Dzyayn-KOO-eh. KAHR-tuh yehst v bahn-koh-MAH-tsyeh. Vihy-MYEH-mih yom ee od-DAH-mih PAH-noo.
Thank you. The card is in the machine. We'll take it out and give it back to you.
4
YOU FINISH
Bardzo dziękuję za pomoc!
BAHRD-zoh dzyayn-KOO-eh zah POH-mots!
Thank you very much for your help!
THEY SAY
Nie ma za co. Miłego dnia!Nyeh mah zah tsoh. Mee-VEH-goh dnyah!
Don't mention it. Have a nice day!
The course is in the app
This dialogue is part of the course “Polish for life in Poland”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
Dzień
Dzyayn
noun
day
dobry
DOH-brih
adjective
good
bankomat
bahn-KOH-muht
noun
cash machine
zatrzymał
zuht-SHIH-muhv
verb
kept
kartę
KAHR-teh
noun
card (accusative)
Bardzo
BAHRD-zoh
adverb
very
40 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Proszę powtórzyć.
PROH-sheh pof-TOO-zhitsy.
Please repeat that.
Proszę mówić wolniej.
PROH-sheh MOO-veetsy VOL-nyay.
Please speak more slowly.
Co to znaczy?
Tsoh toh ZNAH-chih?
What does this mean?
Similar situations
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