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A document is missing: what to bring and when: what to say in Portuguese

The officer says a document is missing. You need to understand what to bring and how.

AIMA8 linesLevel A2For life in Portugal The rest of the dialogue is in the app
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How it's done. If something is missing, ask them to write the document's name on paper or send it by email - that way you won't mix anything up.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.

Cheat sheet for your visit

The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.

1
THEY SPEAK FIRST
THEY SAY
Falta um documento.
FAHL-tuh oon doo-koo-MAYN-too.
A document is missing.
YOU REPLY
Que documento falta?
K doo-koo-MAYN-too FAHL-tuh?
Which document is missing?
THEY SAY
O comprovativo de morada.
Oo kom-proo-vuh-TIH-voo d moo-RAH-duh.
The proof of address.
They might also say:
Falta o comprovativo de morada.
FAHL-tuh oo kom-proo-vuh-TIH-voo d moo-RAH-duh.
The proof of address is missing.
in the app
2
YOU REPLY
Posso enviar depois por e-mail?
POH-soo ayn-vee-AHR dih-POYSH poor ee-mayl?
Can I send it later by e-mail?
THEY SAY
Pode enviar por e-mail.
Pod ayn-vee-AHR poor ee-mayl.
You can send it by email.
They might also say:
Pode enviar por e-mail. Tem dez dias para entregar.
Pod ayn-vee-AHR poor ee-mayl. Tayn dezh DEE-uhsh pruh ayn-trih-GAHR.
You can send it by email. You have ten days to hand it in.
in the app
3
YOU REPLY
Para que e-mail envio?
Pruh k ee-mayl ayn-VEE-oo?
Which email address should I send it to?
THEY SAY
Escrevo aqui o e-mail.
SHKREH-voo uh-KEE oo ee-mayl.
I'll write the e-mail down here.
They might also say:
Eu escrevo aqui o e-mail.
eh-oo SHKREH-voo uh-KEE oo ee-mayl.
I'll write the e-mail down here.
in the app
4
YOU FINISH
Obrigado!
oh-bree-GAH-doo!
Thank you!
Or say:Muito obrigado!
MWEE-too oh-bree-GAH-doo!

The course is in the app

This dialogue is part of the course “Portuguese for life in Portugal”: 416 situations with audio, a pronunciation guide and spaced review.

On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.

Words worth knowing

Falta
FAHL-tuh
verb
is missing
documento
doo-koo-MAYN-too
noun
document
comprovativo
kom-proo-vuh-TIH-voo
noun
receipt, proof
morada
moo-RAH-duh
noun
address
Posso
POH-soo
verb
(I) can
enviar
ayn-vee-AHR
verb
to send

13 more words, with explanations, base forms and tap-a-word help, are in the app.

If you did not understand

Pode escrever, por favor?
Pod shkrih-VEHR, poor fuh-VOR?
Can you write it down, please?
Pode falar mais devagar, por favor?
Pod fuh-LAHR mighzh dvuh-GAHR, poor fuh-VOR?
Can you speak more slowly, please?

All 21 rescue phrases in Portuguese →

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