Portuguese · Documentos perdidos
Ask how to replace a document: what to say in Portuguese
You ask how to replace a lost document.
💡
How it's done. Segunda via - a duplicate of a document: it's used for cards and licences alike.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
Tap ▶ to listen, or “Show” to show the phrase to the other person. The switch at the bottom of the card changes the masculine and feminine form.
1
YOU START
Como é que peço uma segunda via?
KOH-moo eh k PEH-soo OO-muh sih-GOON-duh VEE-uh?
How do I ask for a duplicate?
THEY SAY
Pode fazer o pedido online.Pod fuh-ZEHR oo pih-DEE-doo ohn-LIGHN.
You can apply online.
They might also say:
Tem de marcar atendimento.
Tayn d muhr-KAHR uh-tayn-dee-MAYN-too.
You have to book an appointment.
2
YOU REPLY
Posso marcar aqui?
POH-soo muhr-KAHR uh-KEE?
Can I book here?
THEY SAY
Aqui não, só no site.Uh-KEE now, soh noo sight.
Not here, only on the website.
3
YOU REPLY
Que documentos é que preciso?
K doo-koo-MAYN-tooz eh k prih-SEE-zoo?
Which documents do I need?
THEY SAY
Traga a declaração de perda e uma fotografia.TRAH-guh uh dih-kluh-ruh-SOW d PEHR-duh ee OO-muh foo-too-gruh-FEE-uh.
Bring the loss report and a photograph.
4
YOU REPLY
Quanto tempo demora a ficar pronto?
KWAHN-too TEM-poo dih-MOH-ruh uh fee-KAHR PROHN-too?
How long does it take to be ready?
THEY SAY
Depende, normalmente algumas semanas.Dih-PAYND, noor-muhl-MAYNT uhl-GOO-muhsh sih-MAH-nuhsh.
It depends, usually a few weeks.
5
YOU FINISH
Obrigado!
oh-bree-GAH-doo!
Thank you!
Or say:Muito obrigado!
MWEE-too oh-bree-GAH-doo!
Speaking as:
Words worth knowing
Como
KOH-moo
adverb
how
é
eh
verb
is
peço
PEH-soo
verb
(I) ask for
segunda
sih-GOON-duh
noun
Monday (segunda-feira)
via
VEE-uh
noun
way
Pode
Pod
verb
can
fazer
fuh-ZEHR
verb
to do, to make
pedido
pih-DEE-doo
noun
order
online
ohn-LIGHN
adverb
online
All the words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Pode falar mais devagar, por favor?
Pod fuh-LAHR mighzh dvuh-GAHR, poor fuh-VOR?
Can you speak more slowly, please?
Pode escrever, por favor?
Pod shkrih-VEHR, poor fuh-VOR?
Can you write it down, please?
Similar situations
You lost your wallet: ask whether anyone has handed it inDocumentos perdidos · A1✓ Fully open
→Lost property office (perdidos e achados)Documentos perdidos · A2✓ Fully open
→You lost your passport: report it to the PSPDocumentos perdidos · A2✓ Fully open
→The officer explains what to do nextDocumentos perdidos · A2✓ Fully open
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