Portuguese · Estafeta
You are not at home: ask them to leave it with a neighbour: what to say in Portuguese
The courier phones and you're not at home. You can ask him to leave the parcel with a neighbour.
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How it's done. Not all delivery services allow leaving a parcel with neighbours; if not, it's usually taken to a pick-up point.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
THEY SPEAK FIRST
THEY SAY
Estou à sua porta, mas ninguém abre.Shtoh uh SOO-uh POR-tuh, mahzh neen-GAYN ahbr.
I'm at your door, but nobody's answering.
They might also say:
Não está em casa?
Now shtah ayn KAH-zuh?
Aren't you at home?
YOU REPLY
Desculpe, não estou em casa agora.
Dish-KOOLP, now shtoh ayn KAH-zuh uh-GOH-ruh.
Sorry, I'm not at home right now.
Or say:Estou a chegar, daqui a meia hora.
Shtoh uh shih-GAHR, duh-KEE uh MAY-uh OH-ruh.
THEY SAY
Quer que deixe num vizinho?Kehr k daysh noon vee-ZEE-nyoo?
Shall I leave it with a neighbour?
They might also say:
Posso deixar no vizinho do lado?
POH-soo day-SHAHR noo vee-ZEE-nyoo doo LAH-doo?
Can I leave it with the next-door neighbour?
2
YOU REPLY
Sim, pode deixar no segundo esquerdo.
Seen, pod day-SHAHR noo sih-GOON-doo SHKEHR-doo.
Yes, you can leave it with the flat on the second floor, on the left.
Or say:Não, prefiro ir buscar ao ponto de recolha.
Now, prih-FEE-roo eer boosh-KAHR ow POHN-too d rih-KOH-lyuh.
THEY SAY
Muito bem.MWEE-too bayn.
Very good.
They might also say:
Perfeito.
pir-FAY-too.
Perfect.
3
YOU FINISH
Obrigado!
oh-bree-GAH-doo!
Thank you!
Or say:Muito obrigado!
MWEE-too oh-bree-GAH-doo!
The course is in the app
This dialogue is part of the course “Portuguese for life in Portugal”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
Estou
Shtoh
verb
I am
porta
POR-tuh
noun
door
abre
ahbr
verb
opens
Desculpe
Dish-KOOLP
verb
sorry, excuse me
não
now
adverb
no
casa
KAH-zuh
noun
house
20 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Pode falar mais devagar, por favor?
Pod fuh-LAHR mighzh dvuh-GAHR, poor fuh-VOR?
Can you speak more slowly, please?
Pode repetir, por favor?
Pod rih-pih-TEER, poor fuh-VOR?
Can you repeat that, please?
Similar situations
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