Portuguese · CTT
The CTT clerk asks for the notice and an ID: what to say in Portuguese
At the post office they ask for the notice slip, and you don't have it with you.
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How it's done. If you've lost the notice, the tracking number from the SMS or the website often helps: show it.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
THEY SPEAK FIRST
THEY SAY
Tem o aviso?Tayn oo uh-VEE-zoo?
Do you have the notice?
They might also say:
Onde está o papel do aviso?
Ohnd shtah oo puh-PEL doo uh-VEE-zoo?
Where's the notice slip?
YOU REPLY
Não o tenho, mas tenho o número.
Now oo TEH-nyoo, mahsh TEH-nyoo oo NOOM-roo.
I don't have it, but I have the number.
THEY SAY
Diga-me o número, então.DEE-guh-m oo NOOM-roo, ayn-TOW.
Then tell me the number.
2
YOU REPLY
É este, aqui no telemóvel.
eh esht uh-KEE noo tlih-MOH-vel.
This is it, here on my phone.
THEY SAY
Muito bem, já encontrei.MWEE-too bayn, zhah ayn-koon-TRAY.
Very good, I've found it.
They might also say:
Pronto, já encontrei.
PROHN-too, zhah ayn-koon-TRAY.
Right, I've found it.
3
YOU FINISH
Obrigado!
oh-bree-GAH-doo!
Thank you!
Or say:Muito obrigado!
MWEE-too oh-bree-GAH-doo!
The course is in the app
This dialogue is part of the course “Portuguese for life in Portugal”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
Tem
Tayn
verb
have
aviso
uh-VEE-zoo
noun
notice (of a failed delivery)
Não
Now
adverb
no
tenho
TEH-nyoo
verb
(I) have
número
NOOM-roo
noun
number
Diga-me
DEE-guh-m
verb
tell me
13 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Desculpe, não percebi.
Dish-KOOLP, now pir-sih-BEE.
Sorry, I didn't understand.
Pode mostrar-me?
Pod moosh-TRAHRM?
Can you show me?
Similar situations
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