German · Packstation / Paketshop
You collect a parcel from a shop pickup point: what to say in German
You collect a parcel at a parcel shop in a store.
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How it's done. At a pickup point (Paketshop) you show the notice (code or card) and ID; the parcel is held for a few days.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
YOU START
Guten Tag, ich möchte ein Paket abholen. Hier ist die Benachrichtigung.
GOO-tayn tahk, eekh MYOKH-teh ighn puh-KET AHB-khoh-layn. Kheer eest dee beh-NAHKH-reekh-tee-goong.
Good day, I'd like to collect a parcel. Here is the notification.
Or say:Guten Tag, ich habe eine Nachricht bekommen. Mein Paket ist hier.
GOO-tayn tahk, eekh KHAH-beh IGH-neh NAHKH-reekht beh-KOH-mayn. Mighn puh-KET eest kheer.
THEY SAY
Haben Sie einen Ausweis dabei?KHAH-bayn zee IGH-nayn OW-svighs duh-BIGH?
Do you have an ID with you?
They might also say:
Zeigen Sie mir bitte Ihren Ausweis.
TSIGH-gayn zee meer BEE-teh EE-rayn OW-svighs.
Please show me your ID.
2
YOU FINISH
Ja, hier ist mein Pass.
Yah, kheer eest mighn pahs.
Yes, here is my passport.
THEY SAY
Danke. Einen Moment, ich hole Ihr Paket.DAHN-keh. IGH-nayn moh-MAYNT, eekh KHOH-leh eer puh-KET.
Thank you. One moment, I'll get your parcel.
The course is in the app
This dialogue is part of the course “German for life in Germany”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
Guten
GOO-tayn
adjective
good (in greetings)
Tag
tahk
noun
day
möchte
MYOKH-teh
verb
would like
Paket
puh-KET
noun
parcel, package
abholen
AHB-khoh-layn
verb
to pick up, to collect
Hier
Kheer
adverb
here
17 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Können Sie das bitte wiederholen?
KYOH-nayn zee dahs BEE-teh vee-dehr-KHOH-layn?
Can you repeat that, please?
Können Sie bitte langsamer sprechen?
KYOH-nayn zee BEE-teh LAHNG-zuh-muh SHPREH-khayn?
Can you speak more slowly, please?
Können Sie das bitte aufschreiben?
KYOH-nayn zee dahs BEE-teh OWFSH-righ-bayn?
Can you write it down, please?
Similar situations
The locker compartment will not open and you phone the helplinePackstation / Paketshop · A2 in the app
→You collect a parcel from a locker with a QR code for the first timePackstation / Paketshop · A2 in the app
→You collect a parcel from a shop pickup pointPackstation / Paketshop · A2 in the app
→You collect a parcel from a parcel lockerPackstation / Paketshop · A2 in the app
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