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Spanish for life in Spain

What they ask at the till and at the market: what to say in Spanish

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The “What they ask at the till and at the market” category of the course “Spanish for life in Spain”: 30 situations with the phrases you will say and what you will hear in reply. The conversations take place at: Supermercado / caja (supermarket checkout), Mercado / frutería (market and greengrocer), Parafarmacia (drugstore), Ropa / devolución (clothes: trying on, returns).

Every situation has a pronunciation guide, a translation, a “how it's done” tip and audio. In the rest the first phrase is open and the dialogue is in the app. Levels: A1-A2-B1.

What to know before you go

💡
At the checkout in Spain cashiers usually ask about a bag (¿Quiere bolsa?) and the way of paying; bags are paid, so many bring their own.
💡
Store words: pasillo (aisle), sección (department), lácteos (dairy), congelados (frozen), limpieza (cleaning), panadería (bread).
💡
You weigh fruit and vegetables yourself: place them on the scale, press the item on the screen and get a price label to stick on the bag.
30 situations0 fully openAudio and a pronunciation guideA1-B1
Place
Level
Supermercado / caja
supermarket checkout
12 situations
1
You pay at the supermarket till

💡 At the checkout in Spain cashiers usually ask about a bag (¿Quiere bolsa?) and the way of paying; bags are paid, so many bring their own.

Buenos días. ¿Quiere bolsa?
Good morning. Do you want a bag?
A1 In the app
2
You ask where to find a product in the supermarket

💡 Store words: pasillo (aisle), sección (department), lácteos (dairy), congelados (frozen), limpieza (cleaning), panadería (bread).

Perdone, ¿dónde está la leche?
Excuse me, where is the milk?
A2 In the app
3
You weigh vegetables and fruit

💡 You weigh fruit and vegetables yourself: place them on the scale, press the item on the screen and get a price label to stick on the bag.

Perdone, ¿cómo se pesan las manzanas?
Excuse me, how do I weigh the apples?
A2 In the app
4
You ask whether there is a loyalty card

💡 The tarjeta de cliente gives discounts; cashiers ask ¿Tiene tarjeta del supermercado?; if you don't have it say no.

¿Tiene la tarjeta del supermercado?
Do you have the supermarket card?
A2 In the app
5
You return a product because it is spoiled

💡 A spoiled product is taken to customer service with the receipt (ticket): they replace it or refund; do not hesitate to explain the problem.

Buenos días, compré este yogur ayer y está caducado.
Good morning, I bought this yoghurt yesterday and it is past its date.
A2 In the app
6
The cashier says something is wrong with your card

💡 When the card does not go through they say No pasa la tarjeta or Ha sido rechazada; they offer another way: ¿Tiene otra tarjeta? or ¿Paga en efectivo?

La tarjeta no pasa. ¿Tiene otra?
The card doesn't go through. Do you have another?
B1 In the app
7
You ask whether you can buy fresh bread

💡 Supermarket bread: barra (baguette-style loaf), pan de molde (sliced), integral (wholemeal); you bag it yourself or ask at the bakery.

Buenos días, ¿tiene pan recién hecho?
Good morning, do you have freshly baked bread?
A2 In the app
8
You look for gluten-free or lactose-free products

💡 Diet words: sin gluten, sin lactosa, vegano, alergia, ingredientes.

Perdone, ¿tienen productos sin gluten?
Excuse me, do you have gluten-free products?
A2 In the app
9
You ask about closing time

💡 Many shops in Spain close late and are shut on Sundays; some towns have a midday break - check the opening hours.

Perdone, ¿a qué hora cierran hoy?
Excuse me, what time do you close today?
A2 In the app
10
You ask whether shopping can be delivered to your home

💡 Home delivery is servicio a domicilio and an online order is a pedido por internet; ask about the minimum order (pedido mínimo) and delivery cost.

¿Tienen servicio a domicilio?
Do you have home delivery?
A2 In the app
11
You ask about a discount or promotion

💡 Deals are oferta or promoción; dos por uno is two for the price of one, rebajas is the sale, descuento is a discount; the label shows old and new price.

Disculpe, ¿este queso está de oferta?
Excuse me, is this cheese on offer?
A2 In the app
12
You notice the wrong price was rung up at the till

💡 If the price at the till differs from the shelf, say calmly: Perdone, esto cuesta menos - the worker checks and corrects.

Perdone, aquí ponía dos euros y me ha cobrado tres.
Excuse me, here it said two euros and you charged me three.
B1 In the app
Mercado / frutería
market and greengrocer
8 situations
13
You ask the price at the market

💡 Prices at the market are per kilo: ¿A cuánto está el kilo?; the answer is a tres euros el kilo; you can ask for half a kilo (medio kilo) or cuatrocientos gramos.

Buenos días, ¿a cuánto están las naranjas?
Good morning, how much are the oranges?
A2 In the app
14
You buy meat and ask for it to be cut

💡 At the butcher's they ask ¿Cómo lo quiere?: en filetes (steaks), picada (minced), entera (whole); thin slices are finas.

Buenos días, quisiera medio kilo de pollo.
Good morning, I'd like half a kilo of chicken.
A2 In the app
15
You buy cheese and ham

💡 Cold cuts and cheese are bought by weight: cien gramos, un cuarto (quarter kilo), una loncha (slice); jamón serrano is cured ham.

¿Qué le pongo?
What can I get you?
A2 In the app
16
You buy fish and ask if it is fresh

💡 Fish: fresco (fresh), limpio (cleaned), sin espinas (boneless); at the fishmonger ask them to clean it and remove the head: quítele la cabeza.

Buenos días, ¿el pescado es fresco de hoy?
Good morning, is the fish fresh today?
A2 In the app
17
You buy eggs and bread at the market

💡 At a market in Spain you greet (buenos días) and wait your turn; say ¿Quién es el último? (who is last) to know whom to follow.

Buenos días, ¿quién es el último?
Good morning, who is last?
A1 In the app
18
You pay in cash at the market

💡 At markets people still often pay in cash; keep small change and do not ask for change from big notes without need.

¿Cuánto es?
How much is it?
A2 In the app
19
You ask for advice on what to choose

💡 Asking for advice: ¿Qué me recomienda?; sellers gladly say what is in season (de temporada) and how to cook it.

¿Qué me recomienda para una ensalada?
What do you recommend for a salad?
B1 In the app
20
You ask whether you can try it before buying

💡 At the market you can ask ¿Puedo probar? - sellers offer a piece of fruit or cheese; do not take on your own without permission.

¿Puedo probar un poco de este queso?
May I try a bit of this cheese?
A2 In the app
Parafarmacia
drugstore
4 situations
Ropa / devolución
clothes: trying on, returns
6 situations
25
You try on clothes in a shop

💡 The fitting room is the probador; ask the assistant: ¿Puedo probármelo?; talla is size, más grande / más pequeño bigger / smaller.

Buenas tardes, ¿puedo probarme esta chaqueta?
Good afternoon, may I try on this jacket?
A2 In the app
26
You ask about colour or size

💡 Colours: negro, blanco, azul, rojo, verde, gris; sizes S, M, L or a number; ¿Lo tiene en otro color? - do you have it in another colour.

¿Tiene este jersey en azul?
Do you have this jumper in blue?
A2 In the app
27
You return an item that did not fit

💡 A shop takes an item back with the receipt (ticket), usually within two weeks or a month; clothes must be in good condition with tags; you get a refund or a voucher (vale).

Buenas tardes, quisiera devolver estos pantalones. No me valen.
Good afternoon, I'd like to return these trousers. They don't fit me.
A2 In the app
28
You ask to swap an item for a different size

💡 An exchange is a cambio: Quisiera cambiar esto por otra talla; this is usually enough, with the receipt; ask whether exchange works at another branch.

Quisiera cambiar esta camisa por una talla más grande.
I'd like to exchange this shirt for a larger size.
B1 In the app
29
You ask whether there is a discount on an item

💡 During sales (rebajas) the label shows old and new prices; say ¿Tiene descuento? or ¿Está rebajado?

¿Esta chaqueta está rebajada?
Is this jacket reduced?
A2 In the app
30
You complain about a defect in a new item

💡 A defective item is covered by a guarantee (garantía): two years; go to the shop with the receipt and explain what is wrong; they must repair, replace or refund.

Compré estos zapatos la semana pasada y se ha despegado la suela.
I bought these shoes last week and the sole has come off.
B1 In the app

All 30 situations in this category are in the course

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