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Portuguese · Multibanco / MB Way

Someone asks if the cash machine is working: what to say in Portuguese

A person in the queue asks whether the cash machine works.

Multibanco / MB Way6 linesLevel A1For life in Portugal The rest of the dialogue is in the app
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How it's done. Levantar dinheiro - to withdraw cash; fora de serviço - out of order.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.

Cheat sheet for your visit

The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.

1
THEY SPEAK FIRST
THEY SAY
Desculpe, o Multibanco está a funcionar?
Dish-KOOLP, oo mool-tee-BAHN-koo shtah uh foon-syoo-NAHR?
Excuse me, is the Multibanco working?
They might also say:
Esta máquina tem dinheiro?
ESH-tuh MAH-kee-nuh tayn dee-NYAY-roo?
Does this machine have cash?
YOU REPLY
Não, diz que está fora de serviço.
Now, deesh k shtah FOH-ruh d sir-VEE-soo.
No, it says it's out of order.
THEY SAY
Sabe se há outro aqui perto?
Sahb s uh OH-troo uh-KEE PEHR-too?
Do you know if there's another one nearby?
in the app
2
YOU REPLY
Há um no supermercado, ali à frente.
Uh oon noo soo-pir-mir-KAH-doo, uh-LEE uh fraynt.
There's one in the supermarket, just ahead.
THEY SAY
Muito obrigado!
MWEE-too oh-bree-GAH-doo!
Thank you very much!
They might also say:
Obrigado!
oh-bree-GAH-doo!
Thank you!
in the app
3
YOU FINISH
De nada!
d NAH-duh!
You're welcome!
Or say:Não tem de quê!
now tayn d keh!

The course is in the app

This dialogue is part of the course “Portuguese for life in Portugal”: 416 situations with audio, a pronunciation guide and spaced review.

Open in the App Store
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.

Words worth knowing

Desculpe
Dish-KOOLP
verb
sorry, excuse me
Multibanco
mool-tee-BAHN-koo
noun
bank card
está
shtah
verb
is, is located (now)
funcionar
foon-syoo-NAHR
verb
to work (of a device)
Não
Now
adverb
no
diz
deesh
verb
says

21 more words, with explanations, base forms and tap-a-word help, are in the app.

If you did not understand

Desculpe, não percebi.
Dish-KOOLP, now pir-sih-BEE.
Sorry, I didn't understand.

All 21 rescue phrases in Portuguese →

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The rest of the dialogue is in MovkoDownload