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Portuguese · SNS 24

The operator asks you to dictate your número de utente and phone number: what to say in Portuguese

The SNS 24 operator asks you to read out your patient number and phone number.

SNS 244 linesLevel A2For life in Portugal The rest of the dialogue is in the app
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How it's done. Portuguese people often read long numbers out three digits at a time: nove, um, dois - três, quatro, cinco…Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.

Cheat sheet for your visit

The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.

1
THEY SPEAK FIRST
THEY SAY
Diga-me o seu número de utente.
DEE-guh-m oo seh-oo NOOM-roo d oo-TAYNT.
Tell me your patient number.
They might also say:
Qual é o seu contacto telefónico?
Kwahl eh oo seh-oo kohn-TAHK-too tlih-FOH-nee-koo?
What's your phone number?
YOU REPLY
É nove, um, dois, três, quatro, cinco.
Eh nov, oon, doysh, tresh, KWAH-troo, SEEN-koo.
It's nine, one, two, three, four, five.
THEY SAY
Repita, se faz favor, mais devagar.
Rih-PEE-tuh, s fahsh fuh-VOR, mighzh dvuh-GAHR.
Please repeat it more slowly.
They might also say:
Muito bem, já está.
MWEE-too bayn, zhah shtah.
Very good, got it.
in the app
2
YOU FINISH
Está bem. Obrigado.
shtah bayn. oh-bree-GAH-doo.
All right. Thank you.
Or say:Obrigado!
oh-bree-GAH-doo!

The course is in the app

This dialogue is part of the course “Portuguese for life in Portugal”: 416 situations with audio, a pronunciation guide and spaced review.

On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.

Words worth knowing

Diga-me
DEE-guh-m
verb
tell me
número
NOOM-roo
noun
number
utente
oo-TAYNT
noun
patient, user of services
É
Eh
verb
is
Repita
Rih-PEE-tuh
verb
repeat
faz
fahsh
verb
does, makes

16 more words, with explanations, base forms and tap-a-word help, are in the app.

If you did not understand

Pode repetir, por favor?
Pod rih-pih-TEER, poor fuh-VOR?
Can you repeat that, please?
Pode falar mais devagar, por favor?
Pod fuh-LAHR mighzh dvuh-GAHR, poor fuh-VOR?
Can you speak more slowly, please?

All 21 rescue phrases in Portuguese →

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