Portuguese · SNS 24
The SNS 24 operator asks about your symptoms: what to say in Portuguese
The SNS 24 operator asks about your symptoms over the phone.
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How it's done. On the phone the questions are usually standard: temperature, pain, breathing, since when. Answer briefly: sim / não + a number.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
THEY SPEAK FIRST
THEY SAY
Tem dificuldade em respirar?Tayn dee-fee-kool-DAHD ayn rish-pee-RAHR?
Do you have difficulty breathing?
YOU REPLY
Não, respiro bem.
Now, rish-PEE-roo bayn.
No, I'm breathing fine.
THEY SAY
Mediu a febre? Quantos graus?Mih-DEE-oo uh febr? KWAHN-toozh growsh?
Did you take your temperature? How many degrees?
2
YOU REPLY
Trinta e nove graus.
TREEN-tuh ee nov growsh.
Thirty-nine degrees.
THEY SAY
Há quantos dias tem estes sintomas?Uh KWAHN-toozh DEE-uhsh tayn ESH-tish seen-TOH-moosh?
How many days have you had these symptoms?
3
YOU REPLY
Há dois dias.
Uh doyzh DEE-uhsh.
For two days.
THEY SAY
Está bem. Mais uma pergunta.Shtah bayn. Mighz OO-muh pir-GOON-tuh.
All right. One more question.
They might also say:
Entendi. Vou ver o que é melhor.
Ayn-tayn-DEE. Voh vehr oo k eh mih-LYOR.
I see. I'll see what's best.
4
YOU FINISH
Obrigado, até logo!
oh-bree-GAH-doo, uh-TEH LOH-goo!
Thank you, see you later!
Or say:Obrigado!
oh-bree-GAH-doo!
The course is in the app
This dialogue is part of the course “Portuguese for life in Portugal”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
Tem
Tayn
verb
have
dificuldade
dee-fee-kool-DAHD
noun
difficulty
respirar
rish-pee-RAHR
verb
to breathe
Não
Now
adverb
no
respiro
rish-PEE-roo
verb
(I) breathe
bem
bayn
adverb
well
21 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Pode falar mais devagar, por favor?
Pod fuh-LAHR mighzh dvuh-GAHR, poor fuh-VOR?
Can you speak more slowly, please?
Pode repetir, por favor?
Pod rih-pih-TEER, poor fuh-VOR?
Can you repeat that, please?
Similar situations
The operator sends you to the urgência or the Centro de SaúdeSNS 24 · A2 in the app
→The operator asks you to dictate your número de utente and phone numberSNS 24 · A2 in the app
→You did not catch it on the phone: ask them to repeatSNS 24 · A1 in the app
→Call SNS 24 and briefly explain the problemSNS 24 · A2 in the app
→Found a mistake? Write to us and we will fix it. This is language help, not medical or legal advice.Report