Portuguese · SNS 24
The operator sends you to the urgência or the Centro de Saúde: what to say in Portuguese
The SNS 24 operator tells you where to go. It's important to understand the decision.
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How it's done. If SNS 24 refers you to the urgência, the hospital will already know about your call.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
THEY SPEAK FIRST
THEY SAY
Deve ir à urgência hoje.Dev eer uh oor-ZHAYN-syuh ohzh.
You should go to the emergency department today.
They might also say:
É melhor ir hoje à urgência.
Eh mih-LYOR eer ohzh uh oor-ZHAYN-syuh.
It's better to go to the emergency room today.
YOU REPLY
Qual é o hospital mais perto?
Kwahl eh oo oosh-pee-TAHL mighsh PEHR-too?
Which is the nearest hospital?
THEY SAY
Vou mandar-lhe uma mensagem com a informação.Voh mahn-DAHR-ly OO-muh mayn-SAH-zhayn kohn uh een-foor-muh-SOW.
I'll send you a message with the information.
2
YOU FINISH
Obrigado.
Oh-bree-GAH-doo.
Thank you.
THEY SAY
As melhoras!Uhzh mih-LYOH-ruhsh!
Get well soon!
The course is in the app
This dialogue is part of the course “Portuguese for life in Portugal”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
Deve
Dev
verb
must, has to
ir
eer
verb
to go
urgência
oor-ZHAYN-syuh
noun
emergency department (in a hospital)
hoje
ohzh
adverb
today
é
eh
verb
is
hospital
oosh-pee-TAHL
noun
hospital
15 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Pode repetir, por favor?
Pod rih-pih-TEER, poor fuh-VOR?
Can you repeat that, please?
Pode escrever, por favor?
Pod shkrih-VEHR, poor fuh-VOR?
Can you write it down, please?
Similar situations
The operator asks you to dictate your número de utente and phone numberSNS 24 · A2 in the app
→You did not catch it on the phone: ask them to repeatSNS 24 · A1 in the app
→Call SNS 24 and briefly explain the problemSNS 24 · A2 in the app
→The SNS 24 operator asks about your symptomsSNS 24 · A2 in the app
→Found a mistake? Write to us and we will fix it. This is language help, not medical or legal advice.Report