Portuguese · SNS 24
Call SNS 24 and briefly explain the problem: what to say in Portuguese
You feel unwell but aren't sure whether to go to hospital. You phone SNS 24.
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How it's done. SNS 24 is the state health line, 808 24 24 24: a nurse will assess your condition and tell you where to go.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
THEY SPEAK FIRST
THEY SAY
SNS 24, bom dia. Em que posso ajudar?Es-ayn-es veent-ee-KWAH-troo, bohn DEE-uh. Ayn k POH-soo uh-zhoo-DAHR?
SNS 24, good morning. How can I help?
They might also say:
Linha SNS 24, bom dia, diga.
LEE-nyuh es-ayn-es veent-ee-KWAH-troo, bohn DEE-uh, DEE-guh.
SNS 24 line, good morning, go ahead.
YOU REPLY
Bom dia. Não falo bem português. Tenho febre e dor de cabeça.
Bohn DEE-uh. Now FAH-loo bayn poor-too-GESH. TEH-nyoo febr ee dor d kuh-BEH-suh.
Good morning. I don't speak Portuguese well. I have a fever and a headache.
Or say:O meu filho está doente. Não sei se vou à urgência.
Oo meh-oo FEE-lyoo shtah doo-AYNT. Now say s voh uh oor-ZHAYN-syuh.
THEY SAY
Vou fazer-lhe algumas perguntas.Voh fuh-ZEHR-ly uhl-GOO-muhsh pir-GOON-tuhsh.
I'm going to ask you a few questions.
They might also say:
Com calma, fale devagar.
Kohn KAHL-muh, fahl dvuh-GAHR.
Take it easy, speak slowly.
2
YOU FINISH
Muito obrigado!
MWEE-too oh-bree-GAH-doo!
Thank you very much!
Or say:Obrigado, até logo!
oh-bree-GAH-doo, uh-TEH LOH-goo!
The course is in the app
This dialogue is part of the course “Portuguese for life in Portugal”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
bom
bohn
adjective
good
dia
DEE-uh
noun
day
posso
POH-soo
verb
(I) can
ajudar
uh-zhoo-DAHR
verb
to help
Não
Now
adverb
no
falo
FAH-loo
verb
(I) speak, I'll talk
17 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Pode falar mais devagar, por favor?
Pod fuh-LAHR mighzh dvuh-GAHR, poor fuh-VOR?
Can you speak more slowly, please?
Não falo bem português.
Now FAH-loo bayn poor-too-GESH.
I don't speak Portuguese well.
Fala inglês?
FAH-luh een-GLESH?
Do you speak English?
Similar situations
The SNS 24 operator asks about your symptomsSNS 24 · A2 in the app
→The operator sends you to the urgência or the Centro de SaúdeSNS 24 · A2 in the app
→The operator asks you to dictate your número de utente and phone numberSNS 24 · A2 in the app
→You did not catch it on the phone: ask them to repeatSNS 24 · A1 in the app
→Found a mistake? Write to us and we will fix it. This is language help, not medical or legal advice.Report