Portuguese · Ponto de recolha
Collect a parcel at the papelaria: give the code: what to say in Portuguese
A parcel has been sent to a pick-up point at a stationery shop, and now you have to collect it with a code.
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How it's done. At a pick-up point they usually ask for the code from an SMS or email and an ID, so keep them to hand.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
YOU START
Boa tarde. Venho levantar uma encomenda.
BOH-uh tahrd. VEH-nyoo lih-vahn-TAHR OO-muh ayn-koo-MAYN-duh.
Good afternoon. I've come to collect a parcel.
Or say:Tenho uma encomenda para levantar.
TEH-nyoo OO-muh ayn-koo-MAYN-duh pruh lih-vahn-TAHR.
THEY SAY
Tem o código?Tayn oo KOH-dee-goo?
Do you have the code?
They might also say:
Tem o código de levantamento?
Tayn oo KOH-dee-goo d lih-vahn-tuh-MAYN-too?
Do you have the collection code?
2
YOU REPLY
Sim, é quatro, sete, dois, nove.
Seen, eh KWAH-troo, set, doysh, nov.
Yes, it's four, seven, two, nine.
THEY SAY
Mostre-me um documento, se faz favor.MOSH-trih-m oon doo-koo-MAYN-too, s fahsh fuh-VOR.
Show me an ID, please.
3
YOU REPLY
Sim, aqui está o passaporte.
Seen, uh-KEE shtah oo puh-suh-PORT.
Yes, here is my passport.
THEY SAY
Aqui está. Assine aqui, se faz favor.Uh-KEE shtah. Uh-SEEN uh-KEE, s fahsh fuh-VOR.
Here it is. Sign here, please.
4
YOU FINISH
Pronto, assinado. Obrigado!
PROHN-too, uh-see-NAH-doo. oh-bree-GAH-doo!
There, signed. Thank you!
Or say:Obrigado!
oh-bree-GAH-doo!
The course is in the app
This dialogue is part of the course “Portuguese for life in Portugal”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
Boa
BOH-uh
adjective
good (feminine)
tarde
tahrd
noun
afternoon
Venho
VEH-nyoo
verb
(I) come, I will come
levantar
lih-vahn-TAHR
verb
to collect
encomenda
ayn-koo-MAYN-duh
noun
parcel
Tem
Tayn
verb
have
22 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
Pode repetir, por favor?
Pod rih-pih-TEER, poor fuh-VOR?
Can you repeat that, please?
Similar situations
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