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Portuguese · Ponto de recolha

The seller asks whose name is on the parcel: what to say in Portuguese

The assistant at the pick-up point asks whose name the parcel is under.

Ponto de recolha6 linesLevel A1For life in Portugal The rest of the dialogue is in the app
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How it's done. A name that's unfamiliar to Portuguese ears is best spelled out syllable by syllable or shown on your phone.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.

Cheat sheet for your visit

The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.

1
THEY SPEAK FIRST
THEY SAY
Em nome de quem?
Ayn nohm d kayn?
In whose name?
They might also say:
Qual é o nome?
Kwahl eh oo nohm?
What's the name?
YOU REPLY
Em nome de Ivan Kovalenko.
Ayn nohm d Ee-VAHN Koh-vuh-LAYN-koh.
In the name of Ivan Kovalenko.
THEY SAY
Um momento, vou ver.
Oon moo-MAYN-too, voh vehr.
One moment, I'll have a look.
in the app
2
YOU REPLY
Claro, espero.
KLAH-roo, SHPEH-roo.
Of course, I'll wait.
Or say:Sim, eu espero.
seen eh-oo SHPEH-roo.
THEY SAY
Aqui tem a sua encomenda.
uh-KEE tayn uh SOO-uh ayn-koo-MAYN-duh.
Here is your parcel.
They might also say:
Aqui está a sua encomenda.
uh-KEE shtah uh SOO-uh ayn-koo-MAYN-duh.
Here is your parcel.
in the app
3
YOU FINISH
Obrigado!
oh-bree-GAH-doo!
Thank you!
Or say:Muito obrigado!
MWEE-too oh-bree-GAH-doo!

The course is in the app

This dialogue is part of the course “Portuguese for life in Portugal”: 416 situations with audio, a pronunciation guide and spaced review.

Open in the App Store
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.

Words worth knowing

nome
nohm
noun
name
momento
moo-MAYN-too
noun
moment
vou
voh
verb
(I) go
ver
vehr
verb
to have a look, to see
Claro
KLAH-roo
adverb
of course
espero
SHPEH-roo
verb
(I) hope

12 more words, with explanations, base forms and tap-a-word help, are in the app.

If you did not understand

Pode repetir, por favor?
Pod rih-pih-TEER, poor fuh-VOR?
Can you repeat that, please?
Pode mostrar-me?
Pod moosh-TRAHRM?
Can you show me?

All 21 rescue phrases in Portuguese →

Similar situations

Ask how many days the parcel will waitPonto de recolha · A1 in the app
→
Ask why the parcel was sent to a pickup pointPonto de recolha · A2 in the app
→
Pay a bill at a Payshop pointPonto de recolha · A2 in the app
→
Collect a parcel at the papelaria: give the codePonto de recolha · A1 in the app
→
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The rest of the dialogue is in MovkoDownload