Spanish · Devolución
You ask about getting your money back: what to say in Spanish
You ask about the refund.
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How it's done. The refund is a reembolso: it goes back to the same card within a few days after the shop receives the goods; check your statement.Prepared by the Movko team, November 2026. This is language help, not legal or medical advice: check the rules with the office itself.
Cheat sheet for your visit
The first phrase is open: tap ▶ to listen, or “Show” to show it to the other person. The rest of the dialogue is in the course in the app.
1
YOU START
¿Cuándo me devuelven el dinero?
Koo-AHN-doh meh deh-boo-EL-bayn el dee-NEH-roh?
When will I get my money back?
THEY SAY
En unos cinco días desde que recibimos el paquete.En OO-nos SEEN-koh DEE-uhs DEZ-deh keh reh-see-BEE-mos el puh-KEH-teh.
In about five days from when we receive the parcel.
They might also say:
En cinco o siete días laborables desde que lo recibamos.
En SEEN-koh oh SYEH-teh DEE-uhs luh-boh-RAH-bles DEZ-deh keh loh reh-see-BAH-mos.
In five to seven working days from receiving it.
2
YOU REPLY
¿Se ingresa en mi tarjeta?
Seh een-GREH-suh en mee tuhr-KHEH-tuh?
Does it go to my card?
THEY SAY
Sí, en la misma que usó para pagar.See, en lah MEEZ-muh keh oo-SOH PAH-ruh puh-GAHR.
Yes, the same one you paid with.
3
YOU FINISH
Muy bien. Gracias por la información.
Mooy byayn. GRAH-syuhs por lah een-for-muh-SYOHN.
Very well. Thanks for the information.
THEY SAY
De nada. Si tarda, escríbanos.Deh NAH-duh. See TAHR-duh, es-KREE-buh-nos.
You're welcome. If it's late, write to us.
The course is in the app
This dialogue is part of the course “Spanish for life in Spain”: 416 situations with audio, a pronunciation guide and spaced review.
On the website the first dialogue, the 112 category, the rescue phrases and the “Basics” are fully open.
Words worth knowing
devuelven
deh-boo-EL-bayn
verb
they return
dinero
dee-NEH-roh
noun
money
días
DEE-uhs
noun
days
recibimos
reh-see-BEE-mos
verb
we receive
paquete
puh-KEH-teh
noun
parcel, packet
ingresa
een-GREH-suh
verb
deposits
25 more words, with explanations, base forms and tap-a-word help, are in the app.
If you did not understand
¿Puede repetirlo, por favor?
Poo-EH-deh reh-peh-TEER-loh, por fuh-BOR?
Can you repeat that, please?
¿Puede hablar más despacio, por favor?
Poo-EH-deh uh-BLAHR mahs des-PAH-syoh, por fuh-BOR?
Can you speak more slowly, please?
¿Qué significa esto?
Keh seeg-nee-FEE-kuh ES-toh?
What does this mean?
Similar situations
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