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Czech for life in Czechia

Immigration police, labour office, insurer without stress: what to say in Czech

cizinecká policieúřad prácepojišťovnaobecní úřad

The “Immigration police, labour office, insurer without stress” category of the course “Czech for life in Czechia”: 35 situations with the phrases you will say and what you will hear in reply. The conversations take place at: Cizinecká policie / OAMP (foreign police and the ministry), Dočasná ochrana / víza (temporary protection and visas), Úřad práce (the labour office), Zdravotní pojišťovna (health insurance fund), Finanční úřad / DIČ (tax office and tax number), Czech POINT / datová schránka (the public services point and the data box), Sociální dávky (social benefits), Dopis z úřadu (letters from offices).

Every situation has a pronunciation guide, a translation, a “how it's done” tip and audio. In the rest the first phrase is open and the dialogue is in the app. Levels: A2.

What to know before you go

💡
In the Czech Republic residence matters for foreigners are handled by the Ministerstvo vnitra (OAMP) and the cizinecká policie; you usually book an appointment through the rezervace termínu website or by phone.
💡
You come to the appointment on time with all documents and the booking confirmation; at the entrance you take a number or show the confirmation. Without a booking you are often not received.
💡
A typical set: passport, photo, valid permit, proof of accommodation (doklad o ubytování), insurance, sometimes a potvrzení o zaměstnání; the full list is on the MV ČR website.
35 situations0 fully openAudio and a pronunciation guideA2
Place
Level
Cizinecká policie / OAMP
foreign police and the ministry
7 situations
1
You book an appointment at the immigration office

💡 In the Czech Republic residence matters for foreigners are handled by the Ministerstvo vnitra (OAMP) and the cizinecká policie; you usually book an appointment through the rezervace termínu website or by phone.

Ministerstvo vnitra, dobrý den, prosím?
Ministry of the Interior, good day, yes please?
A2 In the app
2
You arrive at the immigration office at your appointed time

💡 You come to the appointment on time with all documents and the booking confirmation; at the entrance you take a number or show the confirmation. Without a booking you are often not received.

Dobrý den, máte rezervaci?
Good day, do you have a reservation?
A2 In the app
3
The clerk lists the documents you need to bring

💡 A typical set: passport, photo, valid permit, proof of accommodation (doklad o ubytování), insurance, sometimes a potvrzení o zaměstnání; the full list is on the MV ČR website.

Potřebuji vaše cestovní doklady a fotografii.
I need your travel documents and a photograph.
A2 In the app
4
They take your fingerprints

💡 Taking fingerprints (otisky prstů) and a photo is a standard part of the application; follow the requests: Přiložte prst (place your finger), nehýbejte se (don't move).

Teď vám sejmu otisky prstů. Pojďte prosím sem.
Now I'll take your fingerprints. Please come here.
A2 In the app
5
You are told your card is ready

💡 You are told the pobytový průkaz (residence card) is ready by SMS or letter; you must collect it in person with your passport at the branch where you applied; an authorised person needs a plná moc (power of attorney).

Dobrý den, váš pobytový průkaz je připraven k vyzvednutí.
Good day, your residence card is ready for collection.
A2 In the app
6
After moving you report your new address

💡 A foreigner must report a change of residence address to the cizinecká policie (foreign police) within the set period; without it problems with extending stay may arise.

Dobrý den, přestěhoval{|a} jsem se. Chtěl{|a} bych nahlásit novou adresu.
Good day, I've moved. I'd like to report my new address.
A2 In the app
7
You report that your residence permit card has gone missing

💡 A lost or stolen residence card must be reported to the police and then you ask for a new one at the cizinecká policie (foreign police); take the confirmation of your report with you.

Dobrý den, ztratil se mi průkaz o povolení k pobytu. Co mám dělat?
Good day, my residence permit card is lost. What should I do?
A2 In the app
Dočasná ochrana / víza
temporary protection and visas
6 situations
8
You register for temporary protection

💡 Ukrainians in the Czech Republic receive dočasná ochrana (temporary protection) through KACPU (Krajské asistenční centrum pomoci Ukrajině) or the police; a sticker is put in the passport and a permit issued.

Dobrý den, chtěl{|a} bych požádat o dočasnou ochranu.
Good day, I'd like to apply for temporary protection.
A2 In the app
9
You ask about extending temporary protection

💡 Prodloužení is an extension; you usually submit the application within the window before expiry; on the ministry's site there is an instruction jak prodloužit dočasnou ochranu.

Dobrý den, platnost mé dočasné ochrany brzy končí. Jak ji můžu prodloužit?
Good day, my temporary protection expires soon. How can I extend it?
A2 In the app
10
You ask whether you can work under temporary protection

💡 A person with temporary protection has the right to work without a separate work permit; check on the stamp or in the certificate whether there is a note about access to the labour market.

Můžu s dočasnou ochranou pracovat?
May I work with temporary protection?
A2 In the app
11
You ask about a personal number and insurance

💡 The rodné číslo is the personal number in the Czech Republic; for foreigners it is assigned by the cizinecká policie or the ministerstvo; it is needed for the bank, work and insurance.

Jak získám rodné číslo?
How do I get the personal number?
A2 In the app
12
You ask how to change the details on a document

💡 If there is a mistake in a name or date in a document, report it at once and bring your passport; the sooner it is corrected, the fewer problems at the bank or the insurer.

Promiňte, v mém dokladu je chyba v příjmení. Co mám dělat?
Excuse me, there is a mistake in the surname in my document. What should I do?
A2 In the app
13
You ask about humanitarian aid for people with temporary protection

💡 People with dočasná ochrana (temporary protection) may be entitled to a humanitární dávka (humanitarian benefit) at the úřad práce; conditions and amounts change, so ask for current information and keep documents at hand.

Dobrý den, mám dočasnou ochranu. Mám nárok na humanitární dávku?
Good day, I have temporary protection. Am I entitled to the humanitarian benefit?
A2 In the app
Úřad práce
the labour office
4 situations
Zdravotní pojišťovna
health insurance fund
4 situations
Finanční úřad / DIČ
tax office and tax number
3 situations
Czech POINT / datová schránka
the public services point and the data box
4 situations
Sociální dávky
social benefits
3 situations
Dopis z úřadu
letters from offices
4 situations

All 35 situations in this category are in the course

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